At a Glance
- Tasks: Manage customer orders, identify upselling opportunities, and ensure top-notch customer service.
- Company: Dynamic recruitment agency focused on sales growth and customer satisfaction.
- Benefits: Competitive pay, supportive team environment, and opportunities for career advancement.
- Why this job: Join a vibrant team and play a key role in driving sales success.
- Qualifications: Strong computer skills, excellent phone manner, and a passion for sales.
- Other info: Fast-paced environment with plenty of room to grow your career.
The predicted salary is between 28800 - 43200 Β£ per year.
A recruitment agency is seeking an experienced Sales and Customer Service Administrator in the United Kingdom. This role involves managing customer orders via telephone, identifying upselling opportunities, and maintaining high standards of customer service. Administrative duties include checking stock availability and coordinating timely deliveries. Ideal candidates will possess strong computer skills, an excellent telephone manner, and a genuine desire to contribute to sales growth.
Sales Admin & Upsell Specialist employer: Morris Clarke Recruitment Ltd
Contact Detail:
Morris Clarke Recruitment Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Admin & Upsell Specialist
β¨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
β¨Tip Number 2
Practice your telephone skills! Since this role involves managing customer orders over the phone, try role-playing with a friend or family member to refine your telephone manner and upselling techniques.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insider tips and even lead to referrals for the job.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Sales Admin & Upsell Specialist
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in sales and customer service. We want to see how you've managed orders and identified upselling opportunities in previous roles.
Show Off Your Skills: Donβt forget to mention your computer skills! Weβre looking for someone who can handle administrative tasks efficiently, so let us know about any relevant software youβre familiar with.
Be Personable: Since this role involves a lot of telephone communication, itβs important to convey your excellent telephone manner in your application. A friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any updates from us!
How to prepare for a job interview at Morris Clarke Recruitment Ltd
β¨Know Your Sales Stuff
Make sure you brush up on your sales techniques and upselling strategies. Be ready to discuss how you've successfully identified upselling opportunities in the past, as this will show your potential employer that you understand the role and can contribute to their sales growth.
β¨Master the Customer Service Game
Since this role heavily involves customer service, think of examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your commitment to maintaining high standards of service.
β¨Get Familiar with Admin Tasks
Review common administrative duties related to sales, like checking stock availability and coordinating deliveries. Being able to speak confidently about these tasks will show that you're not just a people person but also organised and detail-oriented.
β¨Show Off Your Tech Skills
Strong computer skills are a must for this position. Familiarise yourself with any software or tools commonly used in sales administration. If you have experience with specific systems, be prepared to discuss how you've used them to improve efficiency or customer satisfaction.