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- Tasks: Manage customer database, take orders, and identify upselling opportunities.
- Company: Dynamic client based in Daventry with a focus on customer service.
- Benefits: Competitive salary and a supportive team environment.
- Why this job: Join a small team and make a real impact on sales growth.
- Qualifications: Strong customer service skills and a collaborative approach.
- Other info: Opportunity to develop sales skills and grow the business.
The predicted salary is between 28800 - 43200 £ per year.
Experienced Sales and Customer Service administrator required for client based in Daventry.
Responsibilities:
- Manage a database of customers, take orders over the telephone and identify upselling opportunities to increase orders, with a strong focus on customer service.
- Work as part of a small team; perform a large portion of the role administrative, with emphasis on accuracy in order taking, checking stock availability and arranging timely delivery.
- Identify leads to increase order potential and drive sales growth.
Qualifications:
- Computer literate with excellent telephone manner.
- Strong customer service skills and a collaborative, team-oriented approach.
- Desire to undertake sales to grow the business.
Sales Administrator in Northampton employer: Morris Clarke Recruitment Ltd
Contact Detail:
Morris Clarke Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Northampton
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since you'll be taking orders over the phone, it’s crucial to sound confident and friendly. Try role-playing with a friend to get comfortable with upselling and handling customer queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Administrator in Northampton
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Be Accurate and Detail-Oriented: Since this role involves a lot of administrative tasks, it's crucial to showcase your attention to detail. Double-check your application for any typos or errors, and mention any experience you have with managing databases or taking orders accurately.
Emphasise Teamwork: We love a collaborative spirit! In your application, talk about your experiences working in a team. Share how you’ve contributed to team success and how you can bring that same energy to our small team in Daventry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Morris Clarke Recruitment Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult customers or turned a negative experience into a positive one. This will show that you understand the importance of customer satisfaction in a sales role.
✨Familiarise Yourself with Sales Techniques
Since the role involves upselling, it’s crucial to know some effective sales techniques. Prepare to discuss how you would identify upselling opportunities and drive sales growth. Think of specific strategies you’ve used in the past that could apply to this position.
✨Demonstrate Team Spirit
As this role requires working as part of a small team, be prepared to talk about your collaborative experiences. Share stories that highlight your ability to work well with others, support your teammates, and contribute to a positive team environment.
✨Showcase Your Attention to Detail
Accuracy is key in this role, so be ready to discuss how you ensure precision in your work. Whether it’s taking orders or checking stock availability, provide examples of how you’ve maintained high standards in your previous roles.
