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- Tasks: Support new clients through a smooth onboarding process and manage compliance procedures.
- Company: Modern top 200 law firm with a focus on growth and innovation.
- Benefits: Competitive salary, generous benefits, and tailored career development programmes.
- Why this job: Join a supportive team and make a real impact in client relationships.
- Qualifications: GCSE English and Maths at A-C/4-9 or equivalent; strong communication skills.
- Other info: Inclusive environment that values diversity and promotes personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Morr & Co LLP is an established but modern top 200 law firm with plans for growth. We pride ourselves on providing high quality and creative thinking, as well as generating enduring relationships. The firm’s culture of listening to and supporting others applies as much to the approach we take with our clients as it does to the connections we build with our colleagues. We have a long history and big ambitions, and we believe that we combine the quality, capability, and resources of a large firm with the approachability of a smaller practice. As a firm, we are also committed to harnessing technology in order to continually improve the quality, efficiency and delivery of our services.
Key Responsibilities of the Client Onboarding Administrator
- Monitoring the firm’s onboarding system to ensure that new files are opened using the correct procedure.
- Interact with new clients to facilitate a smooth onboarding experience, addressing inquiries, and providing necessary information.
- Dealing with compliance procedures including Solicitor Checks, ID Documents, evidence of funds, conflict checks and AML/KYC processes, using specialised software.
- Maintain clear and effective communication with teams and clients, keeping them informed about the onboarding progress.
- Preparing client engagement letters and virtual files.
- Communicate with clients regarding matter related issues under the supervision of the fee earner.
- As requested by the Fee Earner produce work for clients to a standard that will maintain the Firm’s reputation.
The Suitable Candidate…
- Will have a minimum of GCSE English and Maths at A-C/4-9 or equivalent.
- Excellent verbal and written communication.
- Ability to work under pressure whilst adhering to time constraints.
- Enthusiastic and keen to offer support to the team and be relied on.
- Excellent IT skills and the ability to pick up new systems quickly.
- Ability to use own initiative and demonstrate excellent team working skills.
- Demonstrates evidence of flexibility.
- Demonstrates evidence of taking responsibility.
Salary and benefits
We offer very competitive salaries and generous benefits. You will also benefit from our career development programme. We are award winning in relation to the investment we make in our people, and we will provide you with clear expectations of your role, including a route-map for your progression, assessment, and individual feedback. You will be provided with access to technical training tailored to you and will be rewarded based on what you contribute, not your tenure.
Morr & Co LLP are committed to promoting equal opportunities for all candidates irrespective of age, sex, ethnicity, gender identity or disability. We value difference and want everyone who works with us to feel that our firm is a place where our colleagues can be themselves and belong. The firm is committed to providing an environment in which the rights and dignity of all its employees are respected, and which is free from discrimination, prejudice, intimidation and all forms of harassment including bullying.
If, as a result of a disability, you believe that there are aspects of the recruitment process or when working with us that you would find more difficult, please contact a member of HR Team as soon as possible. We will then be able to discuss with you any reasonable adjustments that could be made to the recruitment process or the job itself. Any equality data provided by you will be used to monitor our diversity policies and practices.
If you are a British Sign Language (BSL) user, you can use SignLive to contact our team, find out more here.
Client Onboarding Administrator in Redhill employer: Morr & Co
Contact Detail:
Morr & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Onboarding Administrator in Redhill
✨Tip Number 1
Get to know the firm! Before your interview, do a bit of research on Morr & Co LLP. Understand their values, culture, and recent achievements. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to client onboarding and compliance procedures. Think about how your skills align with the responsibilities mentioned in the job description, and be ready to share examples from your past experiences.
✨Tip Number 3
Show off your tech skills! Since the role involves using specialised software, be prepared to discuss your IT skills and any relevant systems you've used before. If you can demonstrate your ability to pick up new systems quickly, you'll definitely stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Client Onboarding Administrator in Redhill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Onboarding Administrator role. Highlight your relevant experience and skills that match the job description, especially your communication and IT skills.
Show Your Enthusiasm: Let your passion shine through in your application! We love candidates who are keen to support the team and demonstrate flexibility. Share examples of how you've gone above and beyond in previous roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts logically. This will show us your excellent written communication skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Morr & Co
✨Know the Firm Inside Out
Before your interview, take some time to research Morr & Co LLP. Understand their values, culture, and recent developments. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Client Onboarding Administrator, excellent verbal and written communication is key. Prepare examples from your past experiences where you've successfully communicated with clients or colleagues. This will demonstrate your ability to maintain clear and effective communication, which is crucial for the role.
✨Demonstrate Your IT Savvy
Since the role involves using specialised software for compliance procedures, be ready to discuss your IT skills. Mention any relevant software you've used before and express your enthusiasm for learning new systems quickly. This will reassure them that you can adapt to their technology-driven environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you handle pressure and time constraints. Think of specific situations where you've had to work under pressure, and explain how you managed to stay organised and meet deadlines. This will highlight your ability to thrive in a fast-paced environment.
