Assistant Store Manager | Birmingham Flagship Store | Lead, Inspire & Grow with Morplan | Full-Time | Monday to Friday | 8:00am – 5:00pm | No Weekend Working!
Ready to take your retail leadership career to the next level?
Who Are We?
Morplan is the UK's leading supplier to the retail and fashion industries, providing the products, expertise and solutions that help businesses look their best and operate efficiently.
With over 8,000 products, including mannequins, display equipment, packaging, hangers, shopfitting essentials and fashion accessories, we're the trusted one‑stop shop for businesses across the UK.
Our customers range from independent boutiques and ambitious start‑ups to established high‑street brands, charities, multi‑site retailers and national organisations.
But we're much more than a supplier. We're a trusted business partner.
Our customers rely on us for expert product advice, creative retail solutions, competitive pricing and dependable service.
From helping a new business launch its first shop to supporting established retailers with ongoing supply requirements, we pride ourselves on understanding our customers' businesses and helping them succeed.
That's what makes working at Morplan different – and that's where you come in!
The Opportunity — More Than Just Retail Management!
As our Assistant Store Manager, you'll play a key role in supporting the Store Manager to lead our Birmingham flagship operation, develop the team and drive commercial performance.
You'll be equally comfortable inspiring colleagues on the shop floor, advising a business customer on the right products, identifying opportunities to increase sales or ensuring the store operates to the highest standards.
This is a hands‑on leadership role with a strong commercial focus, where building relationships is just as important as delivering results.
Here's where you'll make your impact:
Build Lasting B2B Customer Relationships
Our customers aren't simply making one‑off purchases – they're running businesses.
You'll help build strong, long‑term relationships with independent retailers, trade customers, established brands and growing organisations.
By understanding their needs, challenges and ambitions, you'll help position Morplan as their first choice for retail supplies.
It's about becoming a trusted partner, not just making a sale.
Drive Sales & Spot Commercial Opportunities
Bring your commercial instincts to life by identifying opportunities to grow sales, increase customer spend and encourage repeat business.
You'll help the team recognise opportunities for additional product sales, recommend relevant solutions and maximise the value we deliver to our business customers.
Whether it's helping an independent retailer refresh their displays or supporting a larger customer with ongoing supply requirements, you'll be focused on creating opportunities that benefit both the customer and Morplan.
Lead, Inspire & Develop Your Team
Great results start with great people!
You'll support the Store Manager in motivating, coaching and developing the team, encouraging a proactive, knowledgeable and commercially focused approach to customer service.
You'll lead by example, share your enthusiasm and help create a positive environment where colleagues feel confident delivering expert advice and outstanding service.
Deliver Exceptional Customer Experiences
In B2B retail, relationships matter.
You'll help ensure every customer receives knowledgeable, professional and friendly service, whether they're visiting the store for the first time or have been buying from Morplan for years.
You'll take ownership of customer enquiries, resolve challenges and ensure our customers feel valued and supported.
Create a Flagship Store That Inspires
Our Birmingham store showcases an incredible range of products designed to help retailers bring their businesses to life.
You'll take pride in maintaining outstanding merchandising, inspiring product displays and high operational standards that demonstrate the possibilities our products offer.
Keep the Business Running Smoothly
You'll support the day‑to‑day management of the store, including stock control, order processing, team scheduling, loss prevention and administration.
You'll help ensure customers receive a reliable, efficient service and that the store operates smoothly and professionally.
Champion Our Products & Specialist Services
With thousands of products and a range of specialist services, there's always an opportunity to offer customers something more.
You'll help customers discover solutions such as bespoke packaging, logo printing, display equipment, store planning and specialist sourcing.
You'll also work with colleagues across the wider business to support customer requirements, promotions and opportunities for growth.
What Makes You Our Perfect Fit?
We're looking for someone who combines strong retail leadership skills with commercial awareness, confidence and a genuine passion for building customer relationships.
You'll be proactive, enthusiastic and comfortable working in an environment where understanding business customers and identifying opportunities are central to success.
We'd love to hear from you if you:
- Have experience in retail management, assistant management, trade counter supervision or a similar leadership role.
- Enjoy building long‑term relationships with business customers and delivering exceptional service.
- Have a strong commercial mindset and can identify opportunities to grow sales and encourage repeat business.
- Are confident engaging with customers, understanding their requirements and recommending the right products and solutions.
- Can motivate, coach and inspire a team to deliver excellent results.
- Understand the importance of sales performance, stock management, merchandising and operational standards.
- Are organised, proactive and comfortable managing competing priorities.
- Have a hands‑on approach and aren't afraid to roll up your sleeves and get involved.
- Are a natural problem solver who takes ownership and gets things done.
- Are comfortable using retail systems, POS technology and everyday IT tools.
Experience That Could Make You Stand Out
We'd be particularly interested in hearing from candidates with experience in:
- B2B sales or trade-focused retail
- Wholesale, cash and carry or trade counter environments
- Builders' merchants, electrical wholesalers or specialist suppliers
- Retail supplies, shopfitting, packaging or display equipment
- Commercially focused retail management
- Customer account management or relationship‑led sales
Don't worry if you haven't worked in our industry before.
If you're commercially minded, passionate about customers and have the drive to lead a successful team, we'd love to hear from you.
Why Join Morplan?
At Morplan, you'll be joining an established and respected business with a strong reputation across the UK retail industry.
And because our customers are businesses, you'll enjoy a different kind of retail experience – one built around commercial relationships, specialist knowledge and helping customers achieve their goals.
Here's what makes this opportunity stand out:
- Monday to Friday – No Weekends!
- Enjoy the excitement and variety of retail management while benefiting from regular working hours of 8am–5pm, Monday to Friday.
- A More Commercial Retail Environment
- Move beyond traditional high‑street retail and develop your experience in B2B sales, customer relationships and business development.
- Make a Real Impact
- Play a key role in the success of our Birmingham flagship store, contributing ideas, driving performance and helping develop our customer base.
- Build Valuable Business Relationships
- Work with a fascinating mix of independent retailers, growing businesses and established organisations, helping them find solutions that make a genuine difference.
- Develop Your Leadership & Commercial Skills
- Gain experience in team development, sales performance, operational management and relationship‑led selling.
- Enjoy Variety Every Day
- With over 8,000 products and customers from a wide range of industries, no two days are quite the same.
- Be Part of a Supportive Team
- Join colleagues who take pride in their knowledge, service and commitment to helping customers succeed.
Ready to Make Your Mark?
If you're a commercially driven retail professional who loves leading people, building business relationships and delivering outstanding results, we'd love to meet you!
This is a fantastic opportunity to take your retail management experience into a more commercially focused, B2B environment with one of the UK's leading retail supply businesses.
We're looking for someone who will bring energy, enthusiasm, fresh ideas and a genuine desire to make a difference.
Great people. Great customers. Real commercial opportunities. And your weekends back!
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Assistant Store Manager in Birmingham employer: Morplan
Morplan is an exceptional employer that values high performance and strategic thinking, offering a dynamic work culture where collaboration and innovation thrive. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while working in the vibrant South & South West region. With a focus on nurturing talent and fostering meaningful relationships with major customers, Morplan provides a rewarding environment for those looking to make a significant impact.
