Beauty Artist - 30 hours - Selfridges London

The Beauty Artist provides exceptional customer service by creating a unique, inviting, entertaining, and educational multi-brand shopping destination for the Morphe babe and demonstrates their artistry skills with clients upon request. In addition, this person must create a collaborative work environment on the sales floor, provide excellent service and meet and exceed store financial goals. The Beauty Artist will be responsible for operational activities as assigned.

Sales

• Provides the full Morphe customer service experience in store, delivering sales to meet or exceed targets.
• Meets or exceeds all personal goals to positively contribute to the team and the store.

Service

• Provide excellent customer service and product knowledge, offering full service experience and/or simple service depending on customers’ needs.
• Positive representative of the Morphe brand, always demonstrating professionalism and poise.
• Support promotions, events and launches to deliver the intended experience for customers.
• Consistently elevate own artistry skills.
• Attends all required trainings and completes educational and developmental tools as assigned.
• Develops knowledge of trends in industry to provide best service possible and share with the squad.

Leadership

• Contributes to a productive and dynamic Morphe squad by connecting with employees, customers, and influencers.
• Acts with professionalism and respect in all interactions with customers, co-workers, management and business associates.

Operations

• Must adhere to all company policies and procedures.
• Immediately report any variances to a Manager or a People partner.
• Assists in execution of visual displays, merchandising and marketing standards ensuring the store is consistently replenished.
• Assists in the preparation and completion of accurate physical inventory as assigned.
• Assists with non-sell tasks as assigned by Management and as part of the regular daily responsibilities.
• Accurately ring sales and use the POS correctly.
• Arrives to work on time and consistently follows the Morphe personal appearance guidelines.
• Follows all safety and emergency procedures.
• Identifies potential loss prevention issues.
• Perform additional duties as assigned.

Qualifications

• 2 years retail experience, previous sales experience required.
• Excellent customer service, communication and organizational skills.
• Ability to multi-task and build relationships.
• Flexibility and the ability to handle change in a positive manner.
• Cosmetic artistry experience a plus.
• Demonstrated ability to support business growth and exhibit professional behavior.
• Have and maintain flexible availability.
• Must have open flexibility to work during peak traffic times including evenings, weekends and holidays.
• Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.