At a Glance
- Tasks: Lead a passionate team and ensure exceptional customer service in a stylish pub.
- Company: The Morpeth Arms, a vibrant pub with a stunning Thames view.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Internal promotions and ongoing training to support your career growth.
- Why this job: Join a dynamic team and grow your career in hospitality with us.
- Qualifications: Experience in hospitality and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
The Morpeth Arms is a beautiful pub overlooking the Thames. Situated a hundred yards away from the Tate Britain and across from the Mi6 building, we are a hot spot for tourists and Westminster workers alike. Our menu focuses on high quality food and drinks changing with the seasons, written and created by our passionate team.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager to General Manager — Leadership & Growth employer: Morpeth Arms
The Morpeth Arms is an exceptional employer, offering a vibrant work culture in a prime location by the Thames, perfect for those passionate about hospitality. With a strong focus on employee development, including pathways to General Manager roles and access to training courses, we ensure our team members thrive. Enjoy benefits like free meals, generous holiday allowances, and discounts across Young's Pubs, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager to General Manager — Leadership & Growth
✨Tip Number 1
Network like a pro! Get out there and chat with people in the industry. Attend local events or even pop into pubs like The Morpeth Arms to meet the team. You never know who might have a lead on your next big opportunity!
✨Tip Number 2
Show off your passion for hospitality! When you get the chance to speak with potential employers, share your love for exceptional customer service and how you've gone above and beyond in previous roles. Let them see your enthusiasm!
✨Tip Number 3
Prepare for interviews by researching the company culture and values. For a place like The Morpeth Arms, understanding their focus on high-quality food and drinks will help you align your answers with what they’re looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and growing with us.
We think you need these skills to ace Deputy Manager to General Manager — Leadership & Growth
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through. We want to see that you genuinely care about providing exceptional customer service and leading a team. Share any relevant experiences that highlight your passion!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Deputy Manager. Highlight your leadership skills and any experience in training teams, as these are key aspects we’re looking for. A personal touch goes a long way!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our pub. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Morpeth Arms
✨Know the Venue Inside Out
Before your interview, take some time to familiarise yourself with The Morpeth Arms. Understand its menu, the atmosphere, and what makes it special. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire and train others.
✨Emphasise Customer Service Passion
Exceptional customer service is key in hospitality. Share stories that highlight your commitment to providing outstanding service. Discuss how you’ve gone above and beyond for customers in previous roles, as this aligns perfectly with what they’re looking for.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the pub's future plans, team dynamics, or training opportunities. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
