At a Glance
- Tasks: Lead a passionate team and ensure exceptional customer service in a stylish pub.
- Company: The Morpeth Arms, a vibrant pub with a stunning Thames view.
- Benefits: Free meals, 28 days holiday, discounts, and career development opportunities.
- Other info: Join a dynamic team with excellent internal promotion prospects.
- Why this job: Grow your career in hospitality while making a real impact on customer experiences.
- Qualifications: Experience in management and a passion for customer service.
The predicted salary is between 30000 - 35000 £ per year.
The Morpeth Arms is a beautiful pub overlooking the Thames. Situated a hundred yards away from the Tate Britain and across from the Mi6 building, we are a hot spot for tourists and Westminster workers alike. Our menu focuses on high quality food and drinks changing with the seasons, written and created by our passionate team.
What We Offer Our Deputy Managers:
- Development towards General Manager - the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food-focused pub. As the successful Deputy Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Deputy Manager to General Manager — Leadership & Growth in City of Westminster employer: Morpeth Arms
The Morpeth Arms is an exceptional employer, offering a vibrant work culture in a prime location by the Thames, perfect for those passionate about hospitality. With a strong focus on employee development, including pathways to General Manager roles and access to training courses, we ensure our team members thrive. Enjoy benefits like free meals, generous holiday allowances, and discounts across Young's Pubs, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy Manager to General Manager — Leadership & Growth in City of Westminster
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for customers in the past.
✨Tip Number 3
Research the pub! Knowing about The Morpeth Arms, its menu, and its vibe will impress the hiring team. It shows you're genuinely interested and ready to contribute to their success.
✨Tip Number 4
Apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're keen on joining our team and growing with us.
We think you need these skills to ace Deputy Manager to General Manager — Leadership & Growth in City of Westminster
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! Share your experiences and what drives you to provide exceptional customer service. We love hearing about your journey and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Deputy Manager. Highlight your leadership skills and any relevant experience that aligns with our focus on high-quality food and drinks. This will help us see why you're the perfect fit!
Be Authentic:We appreciate honesty and authenticity in applications. Don’t be afraid to let your personality shine through! Share your unique approach to team management and how you plan to motivate and train our staff.
Apply Through Our Website:For a smooth application process, make sure to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Morpeth Arms
✨Know the Venue Inside Out
Before your interview, take some time to research The Morpeth Arms. Familiarise yourself with their menu, the atmosphere, and any recent events or changes. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can bring that same energy to The Morpeth Arms.
✨Emphasise Customer Service Passion
Exceptional customer service is key in hospitality. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to creating memorable experiences for guests.
✨Ask Insightful Questions
Prepare thoughtful questions about the pub's culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you gauge if The Morpeth Arms is the right fit for you. It’s a two-way street!
