People Operations Associate - UK in London

About Morningstar

Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets.

Our offerings include a wide range of data, research, and investment management services, with $300+ billion in assets under management.

Role

The People Operations team (part of People & Culture) provides day‑to‑day support services to over 2,000 Morningstar employees in EMEA, handling a diverse range of matters such as onboarding/offboarding, benefits, payroll, and immigration.

Our team also supports all global and regional People & Culture programs, annual performance reviews, and various other projects.

The Operations Associate will be based in London, reporting to the Operations Team Leader, and will primarily support colleagues in the UK, Jersey, and other EMEA countries as needed.

• What You’ll Do
• Serve as the first point of contact for employee inquiries via the Service Portal, email, or chat, delivering timely and accurate guidance.
• Support core HR processes across the employee lifecycle, including onboarding, off‑boarding, job changes, and mobility cases.
• Prepare, review and issue employment‑related documentation (e. g., contracts, letters, addendums) in compliance with local legal, regulatory, and language requirements.
• Maintain data integrity and accuracy within the HRIS (Workday) and related systems, processing updates in a timely and compliant manner.
• Assist with regular data audits and reporting to monitor trends and support data governance.
• Stay up to date on labour laws and regulatory changes across the region, supporting compliance in all employment matters.
• Contribute to the maintenance and continuous improvement of internal HR policies, procedures, and knowledge bases.
• Support monthly payroll operations by validating employee data, coordinating with payroll providers, and ensuring timely resolution of payroll‑related issues.
• Liaise with external vendors (e. g., benefit providers, brokers, immigration consultants) to support service delivery and escalations.
• Support visa sponsorship and immigration processes by liaising with external counsel, gathering required documentation, and ensuring compliance with local laws and company standards.
• Actively contribute to cross‑functional projects and process‑improvement initiatives aimed at improving operational efficiency and employee experience.

Who You Are

• 1+ years of relevant experience working in the UK market and preferably in an international corporate environment.
• Fluent in English; proficiency in additional European languages is a plus.
• Preferably, prior experience or basic knowledge of Workday HCM, Service Now, or other HR tools.
• A foundational understanding of HR operations and a genuine interest in core HR topics such as employment law, benefits, or payroll.
• Detail‑oriented, organized, and committed to delivering high‑quality, employee‑centric support.
• A proactive problem solver who thrives in a collaborative and fast‑paced environment.

Compensation

Annual base salary: GBP 30,330.00 – 40,177.00. Bonus target: 5% of base.

Hybrid Work Environment

Morningstar’s hybrid work model typically requires four days in‑office each week, with flexibility and additional benefits available to support employees’ needs.

EEO Statement

Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants.

We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.

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