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- Tasks: Support individuals experiencing homelessness with keyworking and risk assessment.
- Company: Morning Star House, a supportive hostel in Belfast.
- Benefits: Competitive pay of £12.21 per hour and permanent contract.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: GCSEs in English & Maths, NISCC registration, and strong communication skills.
- Other info: Dynamic 3 on - 3 off rota with opportunities for personal growth.
We are looking to recruit Support Workers (Days) to be based within Morning Star House hostel in Belfast. To be part of the support team within Morning Star House assisting with the provisions of temporary accommodation and 24-hour support services for individuals experiencing homelessness.
Responsibilities
- Keyworking support with clients.
- Risk assessing and support planning.
Skills and Qualifications
- Qualified to at least Grade A-C GCSE / O-Level in English & Maths or Equivalent.
- Current NISCC registration (Part 2) or if new to the sector must achieve registration by end of probationary period.
- Ability to competently use ICT systems for communication and record keeping.
- Have excellent verbal and written communication skills with the ability to communicate effectively, establish and maintain positive working relationships with clients, colleagues as well as internal and external stakeholders.
- Read and understand written reports and write clear and accurate reports / records.
- Demonstratable experience of issues affecting those who are homeless with multi-complex needs.
- Experience working with similar service user group with service users who present with complex needs and challenging behaviour.
Further Information
For full list of responsibilities, essential & desirable skills, please see Job Description on employer\’s website. The successful applicant may be required to sign an opt/out form due to weekly hours exceeding the 48 plus hour Working Time Directive.
Salary: £12.21 per hour. Contract Type: Permanent. Weekly hours: 48. Worktime: 3 on – 3 off rota period (7 days per week). Closing date: 21/10/2025
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Support Worker (Days) employer: Morning Star House
Contact Detail:
Morning Star House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker (Days)
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, or join online forums. The more connections we make, the better our chances of landing that Support Worker role.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. We should be ready to share our experiences and how we can help those with complex needs. Confidence is key!
✨Tip Number 3
Showcase our skills! Bring along examples of reports we've written or situations where we've successfully supported someone. This will demonstrate our ability to communicate effectively and handle challenging behaviours.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our applications easily and stay updated on new opportunities.
We think you need these skills to ace Support Worker (Days)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Support Worker. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Communication Skills: Since excellent verbal and written communication is key for this role, ensure your application is clear and well-structured. Don't forget to proofread for any typos or errors – we want to see your attention to detail!
Highlight Relevant Experience: If you've worked with individuals experiencing homelessness or have dealt with complex needs before, make sure to mention it! Share specific examples that demonstrate your ability to support clients effectively.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Morning Star House
✨Know Your Stuff
Make sure you understand the role of a Support Worker and the specific responsibilities at Morning Star House. Brush up on keyworking support, risk assessments, and the challenges faced by individuals experiencing homelessness. This knowledge will help you answer questions confidently.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is crucial for this role, prepare to demonstrate these skills during the interview. Practice explaining your past experiences clearly and concisely, and be ready to discuss how you would build positive relationships with clients and colleagues.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle complex needs and challenging behaviour. Think of examples from your past experience where you successfully managed difficult situations, and be prepared to explain your thought process and actions.
✨Highlight Your ICT Proficiency
Since the role requires competent use of ICT systems for communication and record keeping, be ready to discuss your experience with relevant software. If you have examples of how you've used technology to improve your work or client interactions, share those during the interview.