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- Tasks: Reach out to vehicle owners about safety recalls and connect them with dealerships.
- Company: Join a caring team at a major domestic auto manufacturer.
- Benefits: Enjoy remote work, paid training, and comprehensive health benefits.
- Other info: Flexible hours, no weekends, and great opportunities for professional growth.
- Why this job: Make a real difference in customer safety while working from home.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 27360 - 27360 £ per year.
About the Role
Location: Remote – Ohio residents
Are you interested in working an entry‑level, Monday‑to‑Friday job with benefits from the comfort of your home? This could be a great career move for you!
Pay Transparency
This position starts at $13 per hour.
What to Expect
- You’ll reach out to vehicle owners to let them know about a vehicle safety recall.
- You’ll also connect with dealerships to make an appointment for customers to have the issue fixed.
- Your call will alert customers to the safety issue, letting them know we care about their wellbeing, and help them resolve the issue so it doesn’t cause them problems down the road.
Why Apply
- Work from home while having regular connection with your teammates
- No weekends
- Paid training
- Equipment provided
- Benefits available
- Professional development and growth opportunities
You Need
- Communication skills
- Willingness to learn
- High-speed internet delivered through a wired provider (cable or fiber) that you can connect a work computer to via ethernet cable
Tasks
- Provide excellent customer service, representing a major domestic auto manufacturer
- Make outbound calls and emails to customers and dealerships
- Help with team projects
- Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude
Skills for Success
- Telephone skills
- Computer navigation and typing skills
- Conversation skills (able to have discussions and problem solve)
- Excellent interpersonal and organizational skills
- Able to learn and adapt
- Strong attention to detail
- Have a solid work ethic and an ability to meet deadlines
Eligibility Requirements
- One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
- High school diploma or equivalent
- Available to work shifts within the center's hours of operation: Monday to Friday 9 a.m. - 9 p.m. Eastern time
- No weekends!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
- Able to remain at your desk for long periods of time
Remote Work Requirements
- Ohio resident
- Secluded and distraction‑free work environment
- Required internet setup: High-speed internet delivered through a wired provider (cable or fiber)
- Computer must be physically connected to the modem/router using an Ethernet cable
- Wireless, 5G and satellite connections are not supported
Benefits
- Medical and prescription coverage
- Dental and vision insurance
- Paid time off
- Associate wellness program with rewards for annual checkups
- Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
- 401(k) with match
- Flexible spending account (FSA)
- Life insurance
- Company‑paid short‑and‑long‑term disability insurance
- 24/7 online access to doctors through Teladoc
- 24/7 nurse help desk
- Patient advocacy with free 24/7 support for benefit questions and claims
- Guidance for family, financial and estate planning (including wills)
EEO Statement
We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
Remote Vehicle Recall Specialist – Mon–Fri, Ohio employer: Morley Companies, Inc.
Contact Detail:
Morley Companies, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Vehicle Recall Specialist – Mon–Fri, Ohio
✨Tip Number 1
Get your networking game on! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than a standard application.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock call with a friend or family member. This will help you refine your communication skills and boost your confidence when it’s time to chat with potential employers.
✨Tip Number 3
Don’t forget to follow up! After an interview or a networking event, shoot a quick thank-you email. It shows you’re genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that remote role. Plus, it’s a great way to show you’re serious about joining our team!
We think you need these skills to ace Remote Vehicle Recall Specialist – Mon–Fri, Ohio
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background fits with the role of a Vehicle Recall Specialist, so don’t be shy about showcasing your customer service experience!
Show Off Your Communication Skills: Since this role involves reaching out to vehicle owners and dealerships, it’s crucial to demonstrate your communication skills in your application. Use clear and concise language, and maybe even include examples of how you've successfully communicated in past roles.
Highlight Your Attention to Detail: Attention to detail is key in this position. In your application, mention any experiences where you’ve had to pay close attention to details or manage multiple tasks effectively. This will show us that you can handle the responsibilities of the job.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Morley Companies, Inc.
✨Know the Role Inside Out
Before your interview, make sure you understand what a Remote Vehicle Recall Specialist does. Familiarise yourself with the tasks mentioned in the job description, like making outbound calls and providing excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. You might want to prepare examples from your past experiences where you successfully resolved customer issues or handled difficult conversations. This will demonstrate your ability to connect with customers and dealerships effectively.
✨Prepare for Common Interview Questions
Think about questions you might be asked, such as how you handle stressful situations or how you prioritise tasks. Prepare specific examples that highlight your skills and experience, especially in customer service. This will help you feel more at ease during the interview and allow you to showcase your strengths.
✨Set Up Your Interview Space
Since this is a remote position, ensure your interview environment is quiet and distraction-free. Test your internet connection beforehand and have a professional background if you're using video. This shows that you take the opportunity seriously and are ready to work from home effectively.