Client Success & Solutions Specialist (UK Remote, SaaS/Tech)
Client Success & Solutions Specialist (UK Remote, SaaS/Tech)

Client Success & Solutions Specialist (UK Remote, SaaS/Tech)

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with clients, manage projects, and ensure successful software implementation.
  • Company: Join an innovative global tech company making waves in the CTV and digital media space.
  • Benefits: Enjoy remote work flexibility and a dynamic team culture.
  • Other info: This is a full-time, mid-senior level position with opportunities for growth.
  • Why this job: Be part of a cutting-edge industry while building relationships and driving client success.
  • Qualifications: Experience in client-facing roles, strong communication skills, and familiarity with CTV or adtech required.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Sales Enablement Director / Head of AM (SaaS/AdTech/CTV)

Sales Enablement Director / Head of AM (SaaS/AdTech/CTV)

Direct message the job poster from Moriati Digital Recruitment

Associate Director – Digital Media, CTV, Programmatic, AI, AdTech / MarTech / RetailMedia / Gaming Recruiter and Launch Partner

Sales Enablement Director / Head of AM (SaaS/AdTech/CTV)

Remote, UK-Based

We’re hiring on behalf of an innovative global technology business, looking for a highly capable Client Success & Solutions Specialist to join their growing UK team.

This role blends client engagement, solution delivery, and project coordination. You’ll work directly with key customers and internal stakeholders to ensure the smooth implementation and ongoing success of cutting-edge software solutions used worldwide—with a particular focus on clients and products within the Connected TV (CTV) and digital media space.

What You’ll Be Doing

  • Partner closely with customers from onboarding through deployment, ensuring a smooth and effective experience.
  • Support the commercial team during the sales process with product insight and solution expertise.
  • Manage multiple customer projects, aligning with technical, product, and support teams to meet delivery timelines.
  • Build trusted relationships with decision-makers across a variety of sectors, particularly within digital media and advertising.
  • Help navigate complex buyer journeys involving multiple departments and stakeholders.
  • Serve as a subject matter partner for clients using CTV and digital advertising solutions.

What You Bring

  • Proven experience in client-facing roles where you’ve supported both pre-sale and post-sale efforts (e.g., solutions consulting, onboarding, implementation).
  • Strong organizational skills and the ability to manage competing priorities with precision.
  • A natural communicator who can confidently engage both internal teams and external clients.
  • Familiarity with Connected TV (CTV), adtech, or digital media platforms is essential.
  • Additional experience in broader SaaS, martech, or cybersecurity environments is a plus.
  • Comfortable working remotely across UK hours, with occasional flexibility to collaborate across global time zones.

Ready to join a company that blends innovation with real-world impact?

If you have a background in client success, technical account management, or pre/post-sales solutions, and direct experience in the CTV or adtech space, we’d love to hear from you.

CLick APPLY or email your CV to Adam.dineen@moriati.co.uk

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Customer Service

  • Industries

    Technology, Information and Media, Software Development, and Internet Marketplace Platforms

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Client Success & Solutions Specialist (UK Remote, SaaS/Tech) employer: Moriati Digital Recruitment

Join an innovative global technology business that prioritises employee growth and a collaborative work culture. As a Client Success & Solutions Specialist, you'll benefit from flexible remote working arrangements, opportunities for professional development in the dynamic SaaS and AdTech sectors, and the chance to make a real impact by supporting clients in their digital media journeys.
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Contact Detail:

Moriati Digital Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Success & Solutions Specialist (UK Remote, SaaS/Tech)

✨Tip Number 1

Familiarise yourself with the Connected TV (CTV) landscape and digital media trends. Understanding the latest developments in these areas will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the SaaS and adtech industries. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences where you've successfully managed client relationships or projects. Highlighting your ability to navigate complex buyer journeys will resonate well with the hiring team.

✨Tip Number 4

Showcase your communication skills by engaging with the company on social media or through professional platforms. Commenting on their posts or sharing relevant content can help you stand out and make a positive impression before the interview.

We think you need these skills to ace Client Success & Solutions Specialist (UK Remote, SaaS/Tech)

Client Engagement
Solution Delivery
Project Coordination
Sales Support
Organisational Skills
Communication Skills
Relationship Building
Understanding of CTV and Digital Media
Technical Account Management
Pre-Sales and Post-Sales Support
Ability to Manage Competing Priorities
Familiarity with SaaS and AdTech
Remote Collaboration
Stakeholder Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly in SaaS, CTV, or adtech. Use specific examples that demonstrate your ability to manage projects and build relationships with clients.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, especially your experience in onboarding and implementation.

Showcase Communication Skills: Since the role requires strong communication abilities, consider including examples of how you've effectively engaged with both internal teams and external clients. This could be through successful project management or client success stories.

Highlight Relevant Knowledge: If you have familiarity with Connected TV (CTV) or digital media platforms, make sure to mention this prominently. Discuss any specific tools or technologies you've worked with that relate to the job requirements.

How to prepare for a job interview at Moriati Digital Recruitment

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Client Success & Solutions Specialist. Familiarise yourself with client engagement, solution delivery, and project coordination, as these are key aspects of the role.

✨Showcase Your Experience

Prepare to discuss your previous client-facing roles, especially those involving pre-sale and post-sale efforts. Highlight specific examples where you've successfully managed projects or built relationships in the digital media or CTV space.

✨Communicate Clearly

As a natural communicator, practice articulating your thoughts clearly and confidently. Be ready to engage with both internal teams and external clients, demonstrating your ability to navigate complex buyer journeys.

✨Research the Company

Take time to learn about the innovative global technology business you're interviewing with. Understanding their products, particularly in the CTV and adtech sectors, will help you tailor your responses and show genuine interest.

Client Success & Solutions Specialist (UK Remote, SaaS/Tech)
Moriati Digital Recruitment
Location: London
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