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For Companies At a Glance
- Tasks: Assist customers, maintain store organisation, and support operations in a vibrant retail environment.
- Company: MORI is a London-based baby and toddler clothing brand focused on quality and kindness.
- Benefits: Enjoy competitive pay, 20 days holiday, social events, and up to 50% discount on collections.
- Why this job: Join a passionate team dedicated to creating a positive impact for families and communities.
- Qualifications: Previous retail experience preferred; strong communication skills and a proactive attitude are essential.
- Other info: Immediate start available at Westfield White City, Northcote Road, or Hampstead locations.
Retail Store Assistants – Westfield White City, Northcote Road & Hampstead
MORI is a digitally native, direct-to-consumer baby and toddler clothing brand, proudly founded and headquartered in London. Our mission is to inspire parents to raise kinder generations by giving babies a softer and stronger start. Central to our growth is a deep connection with our customers, a commitment to our values, and the strength of our brand. We are a tight-knit, hard-working team dedicated to creating high-quality products loved by families around the world.
The Roles
We are looking for enthusiastic and personable Retail Store Assistants to join our MORI team across three London store locations: Westfield White City, Northcote Road (Battersea), and Hampstead.
As a small (but mighty) team, we’re seeking candidates with a genuine passion for retail who are eager to roll up their sleeves and become strong ambassadors for the MORI brand. This role is key in delivering an exceptional customer experience, both in-store and as part of our broader community.
Key Responsibilities
- Deliver outstanding customer service and drive customer satisfaction
- Maintain a clean, well-organised and fully stocked sales floor
- Assist with stockroom and inventory management
- Share detailed product knowledge and champion our collections
- Help maintain store security through attentive and proactive service
- Support store operations, including administration and compliance
- Ensure high visual merchandising standards are upheld
- Collaborate with head office teams to share product feedback and insights
- Preferably previous retail experience, especially in a customer-facing or sales-focused environment
- A compassionate, consultative approach to customer interactions
- A positive attitude and proactive work ethic
- Strong communication and interpersonal skills
- Excellent organisational skills and attention to detail
- Availability to work from one of the three locations: Westfield White City, Northcote Road, or Hampstead
- Immediate availability or short notice start possible
- Industry competitive salary
- 20 days holiday + bank holidays
- Regular social activities
- Up to 50% discount on our collections
- Enhanced parental leave policy
- Cycle to work scheme
Please view our Privacy Notice found here, to understand how we will process your personal information should you apply for our role.
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Part-Time Retail Store Assistants (West London locations) employer: MORI
Contact Detail:
MORI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Retail Store Assistants (West London locations)
✨Tip Number 1
Familiarise yourself with MORI's brand values and product offerings. Understanding their mission to inspire parents and the quality of their clothing will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Visit the store locations before applying. This will give you a feel for the environment and allow you to observe customer interactions, which can provide valuable insights to discuss in your conversations with the team.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this will highlight your suitability for delivering outstanding service at MORI.
✨Tip Number 4
Network with current or former employees if possible. They can provide insider tips on what the team values most in candidates and may even offer advice on how to stand out during the selection process.
We think you need these skills to ace Part-Time Retail Store Assistants (West London locations)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with MORI's mission and values. Highlight your alignment with their commitment to quality and customer satisfaction in your application.
Tailor Your CV: Emphasise any previous retail experience, especially roles that involved customer interaction. Use specific examples to demonstrate your skills in delivering exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your enthusiasm for the MORI brand. Mention why you want to work at MORI and how you can contribute to their team.
Highlight Relevant Skills: In your application, focus on key skills such as communication, organisation, and teamwork. Provide examples of how you've used these skills in past roles to enhance customer experiences.
How to prepare for a job interview at MORI
✨Show Your Passion for Retail
Make sure to express your genuine enthusiasm for retail during the interview. Share any previous experiences that highlight your love for customer service and how you enjoy helping customers find what they need.
✨Know the Brand Inside Out
Familiarise yourself with MORI's mission and values before the interview. Being able to discuss their products and how they align with your personal beliefs will demonstrate your commitment to the brand.
✨Prepare for Customer Interaction Scenarios
Think of examples from your past where you provided excellent customer service or resolved a difficult situation. Be ready to share these stories, as they will showcase your consultative approach and problem-solving skills.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your interest in the position and helps you determine if it's the right fit for you, while also engaging the interviewer in a meaningful conversation.