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- Tasks: Manage packaging for McDonald's, ensuring exceptional service and client satisfaction.
- Company: Join a dynamic team in a globally operating company based in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Collaborate with diverse teams and gain exposure to different cultures.
- Why this job: Make a real impact on sustainability and packaging for one of the world's biggest brands.
- Qualifications: 3-5 years in account management, strong communication skills, and a degree in business or engineering.
The predicted salary is between 40000 - 50000 £ per year.
We are seeking a Packaging Account Manager to join our team and be a key player in driving our business and supporting a cluster of European markets for our client McDonald’s on packaging as well as growth categories. Your primary objective is to provide exceptional service that aligns seamlessly with both tms and McDonald’s overarching strategic framework. This role is client facing and you would join a dynamic team within a larger, globally operating company. The individual in this role will join a highly motivated team in charge of managing the packaging of one of the world’s biggest brands, at a moment in time where meeting challenges around packaging and sustainability improvements has never been so important.
Who we’re looking for
You are passionate about making a significant impact, possess strategic thinking skills, and relish the challenge of implementing projects to meet local requirements with boundless energy. You enjoy building and maintaining strong relationships with internal and external stakeholders, including system partners, to ensure seamless execution of market plans. You enjoy collaborating with cross‑functional and multinational teams, gaining exposure to different cultures and perspectives.
Key Responsibilities
- Operational Excellence: Take charge of ensuring the successful delivery of our services in your assigned market(s), adhering to market-specific Service Level Agreements (SLAs) and promptly resolving any operational issues that may arise. Your focus will be on meeting and surpassing our clients' expectations.
- Client Satisfaction and Relationship Management: Prioritize client satisfaction and oversee the health of our relationships with all stakeholders at McDonald’s. Take a proactive approach to address challenges and develop comprehensive plans to enhance client engagement and loyalty.
- Strengthening Customer Relationships: Cultivate and strengthen relationships with all local stakeholders across McDonald's Supply Chain, Marketing, Operations, Communication and local franchisees when possible. Solidify our position as a strategic and valued partner.
- Collaboration and Issue Resolution: Collaborate effectively with McDonald's and tms’ functions to resolve complex issues between different departments, ensuring seamless operations and reinforcing our commitment to delivering value.
- Business Growth Initiatives: Identify and pursue growth opportunities in collaboration with McDonald's. Proactively propose innovative services and strategically expand existing categories to capitalize on market potential and foster growth.
- Strategic Market Insights: Navigate the dynamic global and market landscape strategically, identifying win/win solutions that benefit our customers and drive sustainable growth for our company. Provide regular feedback to your line manager and align with them on strategic decisions.
Your role is instrumental in shaping our market presence and forging strong partnerships. Your leadership will play a pivotal role in positioning us for continued success and growth within McDonald’s.
Skills and Experience
- Proven Business Experience: 3‑5 years of demonstrated experience in an account management role or a category management role with client interaction, preferably within the packaging industry.
- Education: Bachelor's degree in engineering, business, or equivalent field.
- Customer & Communication Skills: Strong client focus with excellent communication, presentation, and facilitation abilities; fluent English required, other European languages a plus.
- Project & Time Management: Proven ability to plan, execute, and deliver complex projects, prioritize tasks, and meet deadlines under pressure.
- Problem Solving & Autonomy: Proactive, solution‑oriented, and capable of working independently with integrity and trust.
- Collaboration & Influence: Effective team player, skilled at stakeholder management, conflict resolution, and building strong relationships.
- Industry & Technical Knowledge: Good understanding of packaging production processes, budgeting/financial control, and proficient in Microsoft Office Suite.
Hybrid role based in our London offices. Willingness and availability for occasional ad‑hoc travel within Europe to attend meetings and client engagements is required.
Packaging Account Manager employer: Morgan Street Holdings
Contact Detail:
Morgan Street Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Packaging Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the packaging industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, make sure to highlight your experience in account management and your passion for sustainability in packaging. Bring examples of your past successes to the table!
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Tailor your message to show how your skills align with their needs, especially in client satisfaction and relationship management.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in packaging and sustainability. This not only makes you more attractive to employers but also gives you great talking points during interviews. Plus, check out our website for resources that can help you sharpen your skills and land that dream job!
We think you need these skills to ace Packaging Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Packaging Account Manager role. Highlight your relevant experience in account management and packaging, and don’t forget to showcase your strategic thinking skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the role and how you can contribute to our team. Mention specific examples of how you've built strong relationships with clients in the past.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who are proactive and solution-oriented, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dynamic team!
How to prepare for a job interview at Morgan Street Holdings
✨Know Your Packaging Stuff
Make sure you brush up on your knowledge of packaging processes and sustainability trends. Being able to discuss recent innovations or challenges in the industry will show that you're not just interested in the role, but also passionate about the field.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you’ve resolved issues or improved client satisfaction, as this role is all about building strong partnerships with stakeholders.
✨Demonstrate Strategic Thinking
Think about how you can contribute to business growth initiatives. Be ready to discuss potential opportunities you see in the market and how you would approach them. This shows that you’re not just reactive but proactive in your thinking.
✨Practice Your Communication Skills
Since this role involves a lot of collaboration, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your ideas and experiences.