At a Glance
- Tasks: Support residents and manage tenancy processes in a fast-paced housing environment.
- Company: Well-established organisation in Central London with a collaborative team.
- Benefits: Competitive salary, valuable experience, and the chance to make a real impact.
- Other info: Opportunity for career growth in a dynamic environment.
- Why this job: Join a supportive team and enhance residents' wellbeing while gaining diverse housing operations experience.
- Qualifications: Experience in housing or property management and strong communication skills.
The predicted salary is between 35000 - 35000 £ per year.
We're currently recruiting for a Housing Support Officer to join a well-established organisation in Central London on a 15-month fixed-term contract. This is a fantastic opportunity for someone who thrives in a fast-paced housing environment and is passionate about delivering excellent resident services while supporting operational efficiency.
The Role
You will play a key role in supporting the smooth running of multiple residential schemes, working closely with Housing and Scheme Managers to ensure high standards of service, compliance, and resident satisfaction.
Key Responsibilities
- Support resident applications, onboarding, and tenancy processes
- Provide administrative and operational support across housing services
- Assist with rent collection, invoicing, and financial processes
- Help manage voids, lettings, and tenancy agreements
- Ensure compliance with housing regulations, H&S, and data protection
- Coordinate meetings, prepare reports, and maintain accurate records
- Build strong relationships with residents, stakeholders, and external partners
About You
We're looking for someone who has:
- Experience in housing, property, or tenancy management
- Strong administrative and organisational skills
- Excellent communication and stakeholder management abilities
- Confidence handling sensitive or challenging situations
- A proactive and solutions-focused mindset
- Good IT and database skills
Why Apply?
- Join a supportive and collaborative team
- Gain experience across a varied housing operations function
- Make a real impact on residents' wellbeing and experience
- Central London location with exposure to multiple housing schemes
Morgan Spencer is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity, or circumstance.
All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.
Housing Support Officer City FTC 15 mnths in London employer: Morgan Spencer Recruitment
Join a well-established organisation in Central London as a Housing Support Officer, where you will thrive in a supportive and collaborative environment dedicated to delivering excellent resident services. With opportunities for professional growth and the chance to make a meaningful impact on residents' wellbeing, this role offers a dynamic work culture and exposure to various housing schemes in one of the world's most vibrant cities.
Contact Details:
Morgan Spencer Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer City FTC 15 mnths in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your experience aligns with their mission and how you can contribute to their goals. Confidence is key!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific situations where you made a difference, especially in resident services or compliance. This will help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Housing Support Officer City FTC 15 mnths in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in housing and property management. We want to see how your skills align with the role of Housing Support Officer, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:Since this role involves a lot of interaction with residents and stakeholders, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect how you can effectively engage with others.
Highlight Your Organisational Skills:As a Housing Support Officer, you'll need strong administrative and organisational skills. In your application, mention specific examples of how you've successfully managed multiple tasks or projects in the past. We love to see a proactive approach!
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Morgan Spencer Recruitment
✨Know Your Housing Basics
Make sure you brush up on your knowledge of housing regulations and tenancy management. Understanding the key responsibilities of a Housing Support Officer will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves building relationships with residents and stakeholders, be prepared to demonstrate your excellent communication abilities. Think of examples where you've successfully handled sensitive situations or resolved conflicts, as these will highlight your skills effectively.
✨Be Organised and Proactive
The job requires strong administrative skills, so come ready to discuss how you manage your time and tasks. Share specific strategies you use to stay organised and how you approach problem-solving in a fast-paced environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the organisation's approach to resident services and operational efficiency. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
