At a Glance
- Tasks: Support residents with applications and tenancy processes while ensuring operational efficiency.
- Company: Well-established organisation in Central London focused on housing services.
- Benefits: Part-time role, flexible hours, and a supportive team environment.
- Other info: Opportunity to gain varied experience across multiple housing schemes.
- Why this job: Make a real impact on residents' wellbeing in a dynamic housing environment.
- Qualifications: Experience in housing or property management and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We’re currently recruiting for a Housing Support Officer to join a well-established organisation in Central London on a 15-month fixed-term contract. This is a fantastic opportunity for someone who thrives in a housing environment and is passionate about delivering excellent resident services while supporting operational efficiency.
Key Responsibilities
- Support resident applications, onboarding and tenancy processes
- Provide administrative and operational support across housing services
- Assist with rent collection, invoicing and financial processes
- Help manage voids, lettings and tenancy agreements
- Ensure compliance with housing regulations, H&S, and data protection
- Coordinate meetings, prepare reports and maintain accurate records
- Build strong relationships with residents, stakeholders and external partners
About You
- Experience in housing, property or tenancy management
- Strong administrative and organisational skills
- Excellent communication and stakeholder management abilities
- Confidence handling sensitive or challenging situations
- A proactive and solutions-focused mindset
- Good IT and database skills
Why Apply?
- Join a supportive and collaborative team
- Gain experience across a varied housing operations function
- Make a real impact on residents’ wellbeing and experience
- Central London location with exposure to multiple housing schemes
Morgan Spencer is committed to equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of background, identity or circumstance. All applications are handled with the strictest confidentiality and processed in accordance with UK GDPR and data protection legislation. Your personal information will only be used for recruitment purposes and will never be shared without your consent.
Housing Support Officer City FTC 15 months 3 Days per week employer: Morgan Spencer Recruitment
Join a well-established organisation in Central London as a Housing Support Officer, where you will be part of a supportive and collaborative team dedicated to enhancing residents' wellbeing. With a focus on professional growth and a commitment to equality, diversity, and inclusion, this role offers the chance to make a meaningful impact while enjoying the vibrant atmosphere of the city. Benefit from flexible part-time hours and gain valuable experience across various housing operations, all within a dynamic environment that values your contributions.
Contact Details:
Morgan Spencer Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Officer City FTC 15 months 3 Days per week
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. We want you to show how your experience aligns with their mission, especially in delivering excellent resident services.
✨Tip Number 3
Practice your communication skills! Whether it’s handling sensitive situations or coordinating meetings, being articulate and confident will set you apart. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Housing Support Officer City FTC 15 months 3 Days per week
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Housing Support Officer role. Highlight your experience in housing, property, or tenancy management, and show us how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Communication Skills:Since excellent communication is key for this role, give us examples of how you've effectively managed stakeholder relationships in the past. Whether it’s through emails, reports, or face-to-face interactions, let us see your strengths shine!
Be Proactive in Your Approach:We love a proactive mindset! In your application, share instances where you’ve taken initiative to solve problems or improve processes. This will demonstrate your solutions-focused attitude, which is essential for supporting residents and operational efficiency.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Morgan Spencer Recruitment
✨Know Your Housing Stuff
Make sure you brush up on your knowledge of housing regulations and tenancy management. Familiarise yourself with the key responsibilities listed in the job description, so you can confidently discuss how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
As a Housing Support Officer, you'll need to build strong relationships with residents and stakeholders. Prepare examples of how you've successfully communicated in challenging situations or resolved conflicts in the past. This will demonstrate your excellent communication abilities.
✨Be Organised and Proactive
Highlight your administrative skills by discussing how you manage your time and tasks effectively. Bring examples of how you've proactively solved problems in previous roles, especially in housing or property management, to show that you’re solutions-focused.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, the specific housing schemes they operate, or their approach to resident services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
