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- Tasks: Supervise urgent maintenance requests and oversee planned preventative maintenance schedules.
- Company: Join Morgan Sindall Property Services, a leader in improving living conditions for communities.
- Benefits: Enjoy flexible working, private health insurance, and 26 days holiday plus perks like discounts and bonuses.
- Why this job: Be part of a supportive culture that values innovation and teamwork while making a real impact.
- Qualifications: Proven experience in facilities management, strong organisational skills, and a full UK driving licence required.
- Other info: Opportunities for learning, development, and volunteering with extensive wellbeing support.
The predicted salary is between 36000 - 60000 £ per year.
We are looking to recruit a Planned and Reactive Works Supervisor to join us on a permanent basis, based at our office in NE29 8SF.
About the Role
Joining us as a supervisor, you will drive excellent service standards and achievement of KPIs including factors influencing profitability and basic budget management, S,H&E management, compliance and help maintain excellent customer relationships.
Key Responsibilities:
- Reactive Works: Supervise and coordinate the response to urgent, unplanned maintenance requests to ensure rapid resolution of issues. Act as the point of contact for facility-related emergencies, ensuring timely and effective action. Prioritize tasks based on urgency, safety, and operational requirements.
- Planned Works: Oversee and ensure the completion of planned preventative maintenance (PPM) schedules, ensuring all work is carried out on time and in line with specifications. Manage the planning, preparation, and execution of regular inspections and routine maintenance activities. Monitor equipment and systems performance and report any potential issues that require proactive attention.
- Compliance & Safety: Ensure all work is conducted in compliance with relevant health, safety, and environmental regulations. Conduct regular audits to ensure adherence to company policies and legal requirements. Maintain accurate records of maintenance activities, inspections, and compliance certifications. Ensure that all facilities meet the required quality and safety standards at all times.
- Communication & Reporting: Act as a liaison between the facilities management team, senior management, and other departments to ensure seamless operations. Provide regular reports on the status of maintenance works, compliance audits, and any issues requiring attention. Maintain clear and accurate communication with internal and external stakeholders.
About You
Candidates will have extensive proven experience within a similar role, preferably a supervisory role within facilities management or maintenance. You will have excellent time management, organisation and IT skills and a proactive and flexible approach. We are looking for someone who has a strong sense of ownership and responsibility for their work, committed to collaborative working with colleagues, suppliers, and residents alike. You must hold a full UK driving licence for a minimum of 12 months.
Benefits
- Company Vehicle or car allowance
- Profit Share
- Discretionary Annual Bonus Scheme
- 26 Days Holiday & Bank Holidays
- Enhanced Pension Plan
- Private Health Insurance
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliance services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel.
Please refer to the full Job Description upon completing your application.
Planned and Reactive Works Supervisor in North Shields employer: Morgan Sindall
Contact Detail:
Morgan Sindall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planned and Reactive Works Supervisor in North Shields
✨Tip Number 1
Familiarise yourself with the specific KPIs and compliance standards relevant to facilities management. Understanding these metrics will help you demonstrate your ability to drive service excellence during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in supervisory roles. Engaging with industry peers can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare examples of how you've successfully managed reactive and planned maintenance projects in the past. Being able to share specific instances where you've improved efficiency or resolved issues quickly will set you apart.
✨Tip Number 4
Research Morgan Sindall Property Services and their approach to community engagement and customer service. Showing that you align with their values and mission can make a strong impression during the interview process.
We think you need these skills to ace Planned and Reactive Works Supervisor in North Shields
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in supervising planned and reactive works.
Highlight Relevant Experience: In your CV and cover letter, emphasise your extensive experience in facilities management or maintenance, particularly in supervisory roles. Use specific examples to demonstrate your skills in managing compliance, safety, and customer relationships.
Showcase Your Skills: Make sure to mention your time management, organisation, and IT skills. Provide examples of how you've successfully prioritised tasks and managed urgent maintenance requests in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your understanding of the company's values and mission. Explain why you are a good fit for the role and how you can contribute to maintaining high service standards and achieving KPIs.
How to prepare for a job interview at Morgan Sindall
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Planned and Reactive Works Supervisor. Familiarise yourself with key terms like PPM schedules, compliance audits, and health and safety regulations, as these will likely come up during the interview.
✨Showcase Your Experience
Prepare to discuss your previous experience in facilities management or maintenance. Highlight specific examples where you've successfully managed urgent maintenance requests or overseen planned works, demonstrating your ability to handle the role's demands.
✨Emphasise Communication Skills
Since the role involves liaising with various stakeholders, be ready to talk about your communication style. Share examples of how you've effectively communicated with teams, management, and clients to ensure smooth operations and resolve issues.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you approach problem-solving, especially in high-pressure situations. Provide examples of past challenges you've faced in maintenance or supervisory roles and how you resolved them efficiently.
