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For Companies At a Glance
- Tasks: Support management with admin tasks like reports, emails, and scheduling jobs.
- Company: Join Morgan Sindall Property Services, enhancing living conditions for communities.
- Benefits: Enjoy 26 days holiday, enhanced pension, healthcare plan, and more perks.
- Why this job: Be part of a people-focused culture that values innovation and customer service.
- Qualifications: Strong Microsoft Office skills and previous admin experience are essential.
- Other info: Opportunities for learning, development, and volunteering available.
We are looking to recruit a Voids Coordinator to join our team in Osprey House, E4 8TD.
About the role
Joining our team, you’ll be responsible for providing effective administrative support to the management team, carrying out general contract duties to include collating and creating reports, spreadsheets, memos, emails, filing, and minute taking. Managing and distributing incoming mail, you’ll process stationery orders and office supplies, whilst carrying out any ad hoc administrative tasks. Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers' confidence.
About you
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills and problem-solving skills, we would welcome applications from candidates who have previous experience supporting operational managers and a repairs and maintenance or trade-based background.
Benefits:
- 26 Days Holiday & Bank Hols
- Enhanced Pension Plan
- Healthcare Cash Plan (24hr GP)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel.
Please refer to the full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
Voids Coordinator / Administrator employer: Morgan Sindall Property Services
Contact Detail:
Morgan Sindall Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Voids Coordinator / Administrator
✨Tip Number 1
Familiarise yourself with the MSi system mentioned in the job description. If you have experience with similar scheduling software, be ready to discuss how you used it effectively in past roles.
✨Tip Number 2
Brush up on your Microsoft Office skills, particularly Excel for creating reports and spreadsheets. Consider preparing a few examples of how you've used these tools in previous jobs to demonstrate your proficiency.
✨Tip Number 3
Highlight your customer service experience during any discussions. Be prepared to share specific examples of how you've handled demanding customers or resolved service failures in the past.
✨Tip Number 4
Research Morgan Sindall Property Services and their values. Understanding their focus on community and customer service will help you align your responses with their company culture during interviews.
We think you need these skills to ace Voids Coordinator / Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise your skills with Microsoft Office and any previous roles that involved supporting operational managers.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Voids Coordinator role. Mention your problem-solving abilities and how you can instil confidence in customers, as this is crucial for the position.
Showcase Relevant Skills: In your application, clearly outline your organisational and communication skills. Provide examples of how you've successfully managed administrative tasks or dealt with demanding customers in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for an administrative role.
How to prepare for a job interview at Morgan Sindall Property Services
✨Showcase Your Administrative Skills
Make sure to highlight your experience with administrative tasks during the interview. Discuss specific examples of how you've managed reports, spreadsheets, and correspondence in previous roles, as this will demonstrate your capability to handle the responsibilities of a Voids Coordinator.
✨Familiarise Yourself with MSi System
Since the role involves using the MSi system for scheduling operatives and subcontractors, it’s beneficial to research this system beforehand. If possible, mention any similar systems you’ve used in the past to show your adaptability and tech-savviness.
✨Emphasise Customer Service Experience
Given the importance of customer service in this role, prepare to discuss your approach to handling demanding customers and resolving issues. Share specific instances where you successfully instilled confidence in customers, as this will align with the company's focus on customer satisfaction.
✨Demonstrate Problem-Solving Skills
Be ready to provide examples of how you've tackled complex problems in previous positions. This could involve discussing a challenging situation with a repair or maintenance task and how you resolved it, showcasing your critical thinking and problem-solving abilities.
