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- Tasks: Be the go-to person for residents, ensuring their needs are met during construction projects.
- Company: Join Morgan Sindall Property Services, a leader in improving community living conditions.
- Benefits: Enjoy a company car, profit share, flexible working, and extensive wellbeing support.
- Other info: Opportunities for learning, development, and volunteering to enhance your skills.
- Why this job: Make a real difference in people's lives while building your career in a supportive environment.
- Qualifications: Experience in project administration or as a Resident Liaison Officer is preferred.
The predicted salary is between 30000 - 40000 £ per year.
Permanent – Full Time
We are looking for a motivated Resident Liaison Officer to join our St Albans Planned Team travelling around St Albans & Welwyn Hatfield.
About the Role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you’ll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner.
About You
You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOP construction software would be beneficial but is not essential. You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months.
Benefits
- Company Car / Allowance
- Profit Share Discretionary Annual Bonus Scheme
- 26 Days Holiday plus Bank Holidays
- Enhanced Pension Plan
- Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Work Perks Discounts & Vouchers
- Buy & Sell Holiday Schemes
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Learning & Development Opportunities
- Extensive Wellbeing Support, including EAP
- Loyalty & Values Awards
- Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates. Please refer to full job description upon completing your application.
Resident Liaison Officer (Planned & Regeneration) in St Albans employer: Morgan Sindall Property Services
Contact Detail:
Morgan Sindall Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer (Planned & Regeneration) in St Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. The more people you know, the better your chances of landing that Resident Liaison Officer role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their values and how they impact the community. This will help you show that you're not just a fit for the role, but also for the company culture.
✨Tip Number 3
Practice your communication skills! As a Resident Liaison Officer, you'll need to address concerns and foster relationships. Role-play with a friend or family member to get comfortable with potential questions and scenarios.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our team and making a difference in the community.
We think you need these skills to ace Resident Liaison Officer (Planned & Regeneration) in St Albans
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the Resident Liaison Officer role shine through. We want to see how much you care about fostering positive relationships with residents and making a difference in their lives.
Tailor Your Experience: Make sure to highlight any relevant experience you have in project administration or as a Resident Liaison Officer. We’re looking for specific examples that demonstrate your skills and how they align with our needs at StudySmarter.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Morgan Sindall Property Services
✨Know Your Role
Make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the job description and think about how your past experiences align with the role. This will help you articulate your fit during the interview.
✨Research the Company
Dive into Morgan Sindall Property Services' mission and values. Understanding their focus on community and resident satisfaction will allow you to tailor your answers and demonstrate that you share their commitment to improving living conditions.
✨Prepare for Common Questions
Anticipate questions related to conflict resolution and relationship building, as these are key aspects of the role. Think of specific examples from your previous experience where you successfully managed resident concerns or collaborated with project teams.
✨Showcase Your Communication Skills
As a liaison officer, strong communication is crucial. During the interview, practice clear and concise responses. You might even want to prepare a brief pitch about how you would approach engaging with residents and stakeholders effectively.