We're looking for a Services Coordinator to join our Homes and Wellbeing team. You'll play a key role in ensuring services across our communities are delivered to a high standard, working closely with managing agents, external providers, colleagues and customers. This is a Fixed‑term role until 31 March 2027. If you thrive on collaboration, problem‑solving and making things run smoothly, we'd love to hear from you.
Responsibilities
- Act as the main point of contact for external support providers and managing agents
- Build strong relationships with customers, colleagues and partners
- Monitor and manage service level agreements and contracts, ensuring high standards are met
- Prepare and analyse KPIs, performance data and management reports
- Work within budgets, monitoring spend and identifying value for money opportunities
Qualifications
- Experience in contract monitoring, KPI development, quality frameworks or management information systems
- Strong numeracy skills with confidence managing budgets and data
- Excellent communication skills, with a diplomatic and customer‑focused approach
- Ability to solve problems logically and fairly
- Confidence working with stakeholders and presenting complex information clearly
- Full driving licence and access to a vehicle, unless a disability precludes this.
About the team
You'll be joining a team that is passionate about delivering excellent services and creating thriving communities. We're committed to putting customers first, working collaboratively, and continuously improving what we do.
Benefits
- A flexible, agile working environment
- The opportunity to work across a wide variety of schemes and partnerships
- A role where your work has a real impact on communities and customers
Working pattern
29.5 hours per week, Monday to Friday (office hours – working pattern can be agreed).
Salary
£32,800 – £38,700 per annum.
If you're ready to take the next step in your career and be part of something meaningful, we'd love to hear from you.
Contact Details:
Morgan Sindall Property Services Recruitment Team
