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For Companies At a Glance
- Tasks: Be the go-to person for tenants, handling calls and managing bookings with ease.
- Company: Leading property services company with a focus on customer satisfaction.
- Benefits: Enjoy flexible hours, profit sharing, and comprehensive wellbeing support.
- Why this job: Join a dynamic team and make a real difference in tenant experiences.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Great opportunity for personal growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading property services company is seeking a Customer Service Advisor for their Chingford team. You will be the main point of contact for tenants, efficiently handling incoming calls and managing bookings. This role requires proven experience in customer service, strong communication skills, and proficiency in Microsoft Office and CRM systems.
Benefits include:
- a share of profit
- flexible working
- extensive wellbeing support
Customer Service Advisor — Flexible Hours & Profit Share employer: Morgan Sindall Property Services
Contact Detail:
Morgan Sindall Property Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor — Flexible Hours & Profit Share
✨Tip Number 1
Make sure you know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the main point of contact for tenants, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, it shows you’re tech-savvy and ready to embrace the tools we use in our day-to-day operations.
We think you need these skills to ace Customer Service Advisor — Flexible Hours & Profit Share
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you’ve handled calls and bookings in the past, so don’t hold back on those examples!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you’re the perfect fit for our Chingford team. Keep it friendly and professional – we love a personal touch!
Show Off Your Tech Skills: Since proficiency in Microsoft Office and CRM systems is key, make sure to mention any specific tools you’ve used. We’re keen to know how tech-savvy you are, so don’t be shy about your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Morgan Sindall Property Services
✨Know the Company Inside Out
Before your interview, take some time to research the property services company. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you resolved conflicts or went above and beyond for a customer. This will demonstrate your ability to handle calls and manage bookings efficiently, which is crucial for the role.
✨Brush Up on Your Tech Skills
Since proficiency in Microsoft Office and CRM systems is key, make sure you're comfortable using these tools. If you have experience with specific CRM software, be ready to discuss it. You might even want to practice common tasks to feel confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, what a typical day looks like, or how success is measured in this role. This shows that you're engaged and thinking about how you can contribute to the company’s success.
