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For Companies At a Glance
- Tasks: Manage scheduling and appointments to ensure top-notch customer service.
- Company: Leading property services company in Welwyn Garden City.
- Benefits: Discretionary bonus, enhanced pension, healthcare plan, and professional development.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and strong communication skills.
- Other info: Great opportunities for career growth and development.
The predicted salary is between 30000 - 42000 £ per year.
A leading property services company in Welwyn Garden City seeks a Customer Service Planner. In this role, you'll manage scheduling and appointments, liaising with various stakeholders to ensure service quality and customer satisfaction.
The ideal candidate will have:
- Experience in customer service
- Excellent communication skills
- The ability to prioritise tasks
Benefits include:
- A discretionary bonus
- Enhanced pension
- Healthcare plan
- Professional development opportunities
Housing Service Scheduler – Customer Care & Planning in Welwyn Garden City employer: Morgan Sindall Property Services Limited
Contact Detail:
Morgan Sindall Property Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Service Scheduler – Customer Care & Planning in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to people in the property services industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and scheduling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experiences that highlight how you’ve successfully managed appointments and liaised with stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Housing Service Scheduler – Customer Care & Planning in Welwyn Garden City
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Planner role. Share specific examples of how you've ensured service quality and customer satisfaction in the past.
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, we want to see your communication prowess. Use clear and concise language in your application, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Morgan Sindall Property Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Service Scheduler inside out. Familiarise yourself with the company’s services and values, as well as common scheduling software they might use. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be ready to demonstrate your communication skills. Prepare examples from your past experiences where you effectively communicated with customers or team members to resolve issues or improve service quality.
✨Prioritisation is Key
The ability to prioritise tasks is crucial for this position. Think of specific instances where you successfully managed multiple responsibilities. Be ready to discuss how you determine what needs immediate attention and how you keep everything on track.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for scheduling, or how they measure customer satisfaction. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
