Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide first-line support, manage bookings, and handle customer inquiries in a busy call centre.
- Company: Leading property services company based in Chingford, London.
- Benefits: Enjoy various employee benefits and a supportive work environment.
- Why this job: Make a difference in customer satisfaction within the housing sector.
- Qualifications: Experience in customer service and strong organisational skills required.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading property services company based in Chingford, London is seeking a Customer Service Advisor to provide first-line support in their call centre. The role involves managing bookings, handling customer inquiries, and ensuring smooth operations to meet service level agreements.
The ideal candidate should have:
- Experience in customer service
- Strong organizational skills
- Proficiency with Microsoft Office and CRM systems
With a focus on customer satisfaction and support within the housing sector, this position offers various employee benefits.
Customer Service Advisor - Housing Repairs & Scheduling employer: Morgan Sindall Property Services Limited
Contact Detail:
Morgan Sindall Property Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor - Housing Repairs & Scheduling
✨Tip Number 1
Get to know the company! Research their values and services, especially in housing repairs. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about common inquiries you might face as a Customer Service Advisor and how you'd handle them. Role-playing with a friend can really boost your confidence for the real deal.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the extra step to engage directly with us.
We think you need these skills to ace Customer Service Advisor - Housing Repairs & Scheduling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you’ve handled inquiries and bookings in the past, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional, just like we do at StudySmarter.
Show Off Your Tech Skills: Since we’re all about efficiency, make sure to mention your proficiency with Microsoft Office and any CRM systems you’ve used. We love candidates who are tech-savvy and can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Morgan Sindall Property Services Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor in housing repairs. Familiarise yourself with common customer inquiries and the types of issues that might arise. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your experience in customer service during the interview. Be ready to share specific examples of how you've handled difficult situations or improved customer satisfaction in previous roles. This will give the interviewer a clear picture of your capabilities and how you can contribute to their team.
✨Get Comfortable with Tech
Since the job requires proficiency in Microsoft Office and CRM systems, brush up on these tools before your interview. If you have experience with specific software, mention it! Being tech-savvy will show that you can hit the ground running and adapt quickly to their systems.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team's approach to customer satisfaction or how they handle peak times in the call centre. This not only shows your interest but also gives you insight into the company culture and expectations.
