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- Tasks: Manage and control project documentation for a social housing retrofit project.
- Company: Join Morgan Sindall Property Services, dedicated to improving community living conditions.
- Benefits: Enjoy 26 days holiday, enhanced pension, flexible working, and health benefits.
- Other info: Be part of a supportive team with opportunities for professional growth.
- Why this job: Make a real difference in communities while developing your organisational skills.
- Qualifications: Strong admin skills, customer service experience, and knowledge of Microsoft Office required.
The predicted salary is between 28000 - 33000 £ per year.
We are looking to recruit a Document Controller to join our team on our Westminster Planned Contract based from our office at Goldney Road W9.
About the Role
We are seeking a highly organized and detail-oriented Document Controller to join our team for a retrofit project focused on social housing. The successful candidate will play a crucial role in managing and controlling project documentation to ensure accuracy, accessibility, and compliance with project requirements. This role involves collaboration with various Retrofit Coordinators, including project managers, engineers, contractors, and government agencies, to maintain an efficient and organized document control system.
About You
Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal. With excellent customer service skills, you’ll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
Benefits
- 26 Days Holiday & Bank Hols
- Enhanced Pension Plan
- Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
- Life Assurance & Accident Cover
- Share Save
- Enhanced Maternity & Paternity Pay
- Buy & Sell Holiday
- Flexible Working & Flexible Bank Holidays
- Cycle to Work
- Volunteering (2 days paid)
- Loyalty & Values Awards
- Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Customer Service Controller in City of Westminster employer: Morgan Sindall Property Services Limited
Contact Detail:
Morgan Sindall Property Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Controller in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their values. We want to see how you align with our mission at Morgan Sindall Property Services, so be ready to share how your skills can contribute to improving living conditions for residents.
✨Tip Number 3
Showcase your customer service skills during interviews. Share specific examples of how you've handled challenging situations in the past. We love candidates who can demonstrate problem-solving abilities and a commitment to putting customers first.
✨Tip Number 4
Apply through our website for the best chance of landing the job! It’s the quickest way for us to see your application and get you in front of the right people. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace Customer Service Controller in City of Westminster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Controller role. Highlight your experience in document control and customer service, and don’t forget to mention any relevant skills like Microsoft Office proficiency!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at Morgan Sindall Property Services. Share specific examples of your past experiences that relate to the job description.
Show Off Your Communication Skills: Since this role involves collaboration with various teams, make sure to showcase your strong written and verbal communication skills in your application. We want to see how you can effectively convey information and work with others!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status directly with us!
How to prepare for a job interview at Morgan Sindall Property Services Limited
✨Know Your Documents
Before the interview, brush up on your knowledge of document control processes and the specific types of documentation relevant to social housing projects. Being able to discuss how you would manage and organise these documents will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you've successfully handled customer queries or resolved issues. Highlighting your strong communication skills and problem-solving abilities will demonstrate that you can effectively collaborate with various stakeholders.
✨Familiarise Yourself with Microsoft Office
Since good working knowledge of Microsoft Office is essential for this role, make sure you can confidently discuss your experience with tools like Excel and Word. Consider preparing a few examples of how you've used these tools in past roles to improve efficiency or accuracy.
✨Understand the Company Culture
Research Morgan Sindall Property Services and their commitment to improving living conditions in communities. Be ready to discuss how your values align with theirs and how you can contribute to their mission of putting people at the core of everything they do.