Morgan Sindall Property Services Limited is seeking a proactive Customer Service Advisor to join our busy call centre. You will be the first point of contact for tenants, handling a high volume of inbound calls and logging repair requests with empathy and professionalism.
You will coordinate appointments, prioritise repairs, manage a shared inbox and ensure all interactions meet SLAs. The role requires calm handling of enquiries, from routine repairs to complex issues, with strong MS Office/CRM
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Housing Repairs Customer Advocate in Basildon employer: Morgan Sindall Property Services Limited
Morgan Sindall Property Services Limited is an excellent employer, offering a supportive work culture that values teamwork and professional development. Employees enjoy competitive salaries, a company van, and a range of benefits, all while contributing to meaningful projects in the community through social housing repairs in Basildon. With opportunities for growth and a commitment to health and safety, this role is perfect for those looking to make a positive impact in their careers.
Contact Details:
Morgan Sindall Property Services Limited Recruitment Team
