At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive performance.
- Company: Join Morgan Sindall plc, a leader in customer experience and service excellence.
- Benefits: Enjoy a permanent role with competitive pay and opportunities for growth.
- Other info: Be part of a supportive team focused on continuous improvement.
- Why this job: Make a real difference in customer interactions and help shape service excellence.
- Qualifications: Experience in customer service and strong leadership skills are essential.
The predicted salary is between 27900 - 34100 £ per year.
Morgan Sindall plc is recruiting a Customer Service Team Leader for our Welwyn Garden City site.
This permanent, full-time, on-site role focuses on delivering high-quality customer interactions across multiple channels and supporting long-term plans for service excellence.
You will lead the contact centre team, drive performance, and collaborate with management to ensure SLA compliance and continuous improvement in customer experience.
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Customer Service Team Leader: Drive Great CX & Growth in Welwyn Garden City employer: Morgan Sindall plc
Morgan Sindall plc is an exceptional employer located in Welwyn Garden City, offering a vibrant work culture that prioritises employee wellbeing and career development. With benefits such as enhanced pension plans, private healthcare, and extensive learning opportunities, we empower our team to thrive while delivering outstanding customer service. Join us to be part of a company that values diversity, innovation, and community impact.
