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- Tasks: Be the go-to person for residents and the construction team, ensuring smooth communication.
- Company: Join a dedicated team in Peterborough focused on enhancing community living.
- Benefits: Enjoy profit sharing, annual bonuses, and 26 days of holiday!
- Why this job: Make a real impact by supporting residents and improving their living conditions.
- Qualifications: Experience in social housing and strong communication skills are key.
- Other info: A valid UK driving license is required; interest in decarbonisation is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Permanent Full Time We are looking to recruit a Resident Liaison Officer to join our team in Peterborough. About the Role As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, youll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. About You Candidates will have experience as a Resident Liaison Officer, ideally within social housing environment, coupled with the ability to establish and maintain effective customer relationships with residents from diverse backgrounds. Well organised and empathetic, youll have excellent verbal and written communication skills and will be IT literate. An interest in decarbonisation works and experience with the EasyBOP system would be beneficial but are by no means essential. You must hold a valid UK driving licence. Benefits Profit Share Discretionary Annual Bonus Scheme 26 Days Holiday &…
Resident Liaison Officer employer: Morgan Sindall Careers
Contact Detail:
Morgan Sindall Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarize yourself with the local community in Peterborough. Understanding the residents' needs and concerns will help you build rapport and demonstrate your commitment to their well-being during the interview.
✨Tip Number 2
Highlight any previous experience you have in social housing or similar environments. Be prepared to discuss specific examples of how you've successfully managed resident relationships and resolved issues.
✨Tip Number 3
Showcase your communication skills by practicing active listening techniques. During any interactions, whether in interviews or networking, make sure to listen carefully and respond thoughtfully to demonstrate your empathy and understanding.
✨Tip Number 4
Research decarbonisation works and the EasyBOP system. Even if you don't have direct experience, showing that you're knowledgeable about these topics can set you apart and show your enthusiasm for the role.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Resident Liaison Officer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience as a Resident Liaison Officer or in a similar role, particularly within a social housing environment. Use specific examples to demonstrate your ability to build relationships with residents.
Showcase Communication Skills: Since excellent verbal and written communication skills are essential for this role, make sure to highlight these in your application. Provide examples of how you've effectively communicated with diverse groups in the past.
Express Your Interest: In your cover letter, express your interest in decarbonisation works and mention any relevant knowledge or experience you have, even if it's not extensive. This shows your willingness to learn and adapt to the company's goals.
How to prepare for a job interview at Morgan Sindall Careers
✨Show Your Empathy
As a Resident Liaison Officer, your ability to connect with residents is crucial. During the interview, share examples of how you've successfully addressed resident concerns in the past, demonstrating your empathetic approach.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be prepared to discuss how you tailor your communication style to meet the needs of diverse residents and project stakeholders. Consider providing specific instances where your communication made a positive impact.
✨Demonstrate Organizational Skills
Being well-organized is essential for managing multiple tasks and responsibilities. Discuss your methods for staying organized and how you prioritize tasks, especially when dealing with resident inquiries and project demands.
✨Express Interest in Decarbonisation
While not essential, showing an interest in decarbonisation works can set you apart. Research current trends in sustainable housing and be ready to discuss how these initiatives can benefit residents and the community.
