Key Account Manager

Key Account Manager

Full-Time 34200 - 41800 £ / year (est.) Hybrid
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At a Glance

  • Tasks: Build strong customer relationships and drive growth in advanced manufacturing.
  • Company: Join a dynamic and ambitious advanced manufacturing business.
  • Benefits: Competitive salary, bonus, private healthcare, and hybrid working options.
  • Other info: Diversity and inclusion are at the heart of our recruitment process.
  • Why this job: Shape the future of manufacturing while developing your career in a supportive environment.
  • Qualifications: Experience in B2B sales or account management with strong communication skills.

The predicted salary is between 34200 - 41800 £ per year.

Build Relationships.

Drive Growth.

Shape the Future of Advanced Manufacturing.

An exciting opportunity to join a growing advanced manufacturing business!

Are you a commercially minded relationship-builder who enjoys delivering exceptional customer service and developing long-term business relationships?

Our client is an established and ambitious manufacturing business, serving prestigious customers across aerospace, defence, space, semiconductor, oil & gas and energy.

The business is investing significantly in its people, technology and future growth.

They are now looking for a proactive and customer-focused

Key Account Manager to join their commercial team and play an important role in developing existing customer relationships and supporting ambitious growth plans.

The Role You'll be responsible for the day-to-day commercial management of a portfolio of key customer accounts, ensuring excellent service delivery while identifying opportunities to grow existing business.

Key responsibilities will include: Managing and developing strong customer relationships across procurement, engineering and programme teams.

Delivering agreed revenue, margin and customer retention targets.

Identifying opportunities for account growth and repeat business.

Preparing quotations and managing customer enquiries.

Coordinating customer orders with internal Engineering, Manufacturing, Quality and Purchasing teams.

Maintaining accurate CRM records, pipeline activity and revenue forecasts.

Resolving customer issues and ensuring a consistently high level of service.

Supporting account reviews and identifying opportunities for continuous improvement.

About You We're looking for someone with: Experience in B2B sales, account management or a customer-facing commercial role.

Strong relationship-building and communication skills.

An understanding of quotations, pricing, order management and commercial processes.

Excellent organisation, attention to detail and the ability to manage competing priorities.

A proactive, customer-focused and results-driven approach.

Experience in manufacturing, engineering, technical sales or additive manufacturing would be advantageous, as would CRM and Excel experience.

On offer A salary to £50,000 and 20% Bonus Private healthcare, including optical and dental. 5% company pension contribution (following three-month probation).

Hybrid working after probation Life assurance at four times annual salary.

Employee Assistance Programme.

Cycle to Work scheme.

Enhanced annual leave and sick pay, increasing with service.

Career progression and professional development opportunities.

A supportive, collaborative working environment.

If you're commercially driven, passionate about customer relationships and excited by the opportunity to work within a growing advanced manufacturing business, we'd love to hear from you.

Please send your CV to Emma Brighouse at Morgan Ryder Associates to progress.

At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions.

We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy.

Our commitment: Equal opportunities are important to us.

We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent.

We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.

Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded.

This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.

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Key Account Manager employer: Morgan Ryder

Join a leading engineering business that values innovation and growth, offering a competitive salary and a range of benefits including a company EV, pension, and up to 5 weeks' holiday. With a strong focus on employee development, you will have the opportunity to build your own territory in the dynamic Aerospace and Defence sectors while enjoying a flexible home-based role that promotes autonomy and a supportive work culture. This is an excellent chance for those looking to advance their careers in technical sales with a reputable company committed to diversity and inclusion.

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Contact Details:

Morgan Ryder Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Key Account Manager

✨Join Local Manufacturing Groups

Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!

✨Show Off Your Skills in Practical Spaces

Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!

✨Leverage the Power of Internships

While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.

✨Apply Directly Through Company Websites

When you find a role at a company you love, like Morgan Ryder, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!

We think you need these skills to ace Key Account Manager

B2B Sales Experience
Account Management
Customer Relationship Management
Communication Skills
Quotations and Pricing Understanding
Order Management
Organisational Skills

Some tips for your application 🫡

Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!

Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.

Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Morgan Ryder specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!

Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!

How to prepare for a job interview at Morgan Ryder

✨Know Your Manufacturing Processes

Before you walk into the interview with Morgan Ryder, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.

✨Technical Questions Are Key

Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!

✨Showcase Your Problem-Solving Skills

Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.

✨Align Your Values with Quality and Safety

In a full-time role, companies like Morgan Ryder value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.