At a Glance
- Tasks: Manage the full sales process and provide exceptional customer support.
- Company: Join a leading UK manufacturer in St Helens with a supportive team.
- Benefits: Earn up to £35,000 plus bonuses, pension, and career development opportunities.
- Why this job: Be part of a diverse team delivering tailored solutions and building lasting relationships.
- Qualifications: Experience in internal sales or customer service within manufacturing or engineering is essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 28000 - 42000 £ per year.
Internal Account Manager St Helens Up to £35,000 + Bonus + Benefits Do you have experience in internal sales or customer service within a manufacturing or engineering business? We\’re recruiting an Internal Account Manager to join a well-established UK manufacturer based in St Helens. You\’ll be part of a supportive and experienced team, helping deliver tailored, engineered solutions to a diverse customer base. What You\’ll Be Doing: In this office-based role, you\’ll handle the full sales process – from initial enquiry and product advice to quotations and order processing – ensuring customers receive outstanding service and support throughout. Key responsibilities: Prepare accurate quotations Advise customers on suitable product and application solutions Handle incoming enquiries and process sales orders Support the external sales team with project coordination Build long-term relationships with customers and internal stakeholdersWhat We\’re Looking For: This role requires experience in a similar internal sales or customer-facing position within a manufacturing, engineering, or industrial environment. You\’ll need to have: Previous experience in internal sales, technical support, or customer service within a manufacturer or product-based business Strong communication and relationship-building skills Confidence using CRM systems, Excel, and general business software Attention to detail, a proactive attitude, and good problem-solving skillsWhat\’s in It for You: Up to £35,000 basic salary Performance-related bonus Company pension & benefits package Full training on products and systemsGenuine career development opportunities At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes
Internal Account Manager employer: Morgan Ryder Associates
Contact Detail:
Morgan Ryder Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager
✨Tip Number 1
Familiarise yourself with the manufacturing and engineering sectors. Understanding the specific products and services offered by companies in these industries will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your CRM skills. Since the role requires confidence using CRM systems, consider taking a short online course or tutorial to enhance your proficiency. This will show potential employers that you're proactive and ready to hit the ground running.
✨Tip Number 3
Prepare examples of how you've built long-term relationships with customers in previous roles. Be ready to discuss specific situations where your communication and problem-solving skills made a positive impact, as this is crucial for the Internal Account Manager position.
✨Tip Number 4
Network with professionals in the manufacturing and engineering fields. Attend industry events or join relevant online forums to connect with others in the sector. This can provide valuable insights and potentially lead to referrals for the job you're aiming for.
We think you need these skills to ace Internal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in internal sales or customer service, particularly within manufacturing or engineering. Use specific examples to demonstrate your skills in communication, relationship-building, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Internal Account Manager role. Explain how your previous experience aligns with the job requirements and express your enthusiasm for working with a well-established manufacturer.
Highlight Technical Skills: Since the role requires confidence using CRM systems and Excel, mention any relevant software experience you have. Provide examples of how you've used these tools to improve efficiency or customer satisfaction in past roles.
Showcase Your Problem-Solving Abilities: In your application, include examples of how you've successfully resolved customer issues or improved processes in previous positions. This will demonstrate your proactive attitude and attention to detail, which are crucial for this role.
How to prepare for a job interview at Morgan Ryder Associates
✨Showcase Your Sales Experience
Be prepared to discuss your previous roles in internal sales or customer service, especially within manufacturing or engineering. Highlight specific examples where you successfully managed the sales process, from initial enquiry to order processing.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Be ready to explain how you've built relationships with customers and internal stakeholders in past positions.
✨Familiarise Yourself with CRM Systems
As confidence using CRM systems is essential, make sure you can discuss your experience with these tools. If possible, mention specific software you've used and how it helped you manage customer interactions effectively.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of examples where you faced challenges in a sales or customer service context and how you resolved them, demonstrating your proactive attitude and attention to detail.