At a Glance
- Tasks: Lead the strategy and governance of ServiceNow platforms across multiple client environments.
- Company: Join a global talent solutions business that embraces innovation and technology.
- Benefits: Competitive salary, bonus, flexible working, and opportunities for professional growth.
- Other info: Work in a dynamic environment with excellent career advancement opportunities.
- Why this job: Shape the future of ServiceNow platforms and drive real impact in diverse industries.
- Qualifications: Experience in leadership roles with strong knowledge of ServiceNow capabilities.
The predicted salary is between 65000 - 85000 £ per year.
Salary: £65-85,000 + Bonus and Benefits
Location: UK Wide (Flexible working, 1 day per week in any of the UK offices)
Security Clearance: Must hold or be eligible for SC Clearance
We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. This is not a technical role; the individual will typically work as a conduit between the customer and the teams that support and manage the platform, ensuring the correct process and governance are followed. Ideally, the candidate would be engagement/project managers, senior business analysts, or process architects.
What You'll Do
- Own the ServiceNow platform strategy, roadmap, and governance.
- Drive platform adoption, optimisation, and value realisation.
- Act as a trusted advisor to senior stakeholders and clients.
- Lead cross-functional teams across architecture, development, support, and service delivery.
- Manage platform performance, continual improvement, risk, and compliance.
- Oversee demand management, prioritisation, and investment decisions.
- Support commercial growth opportunities and client success.
What You'll Bring
- Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role.
- Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD.
- Experience managing complex multi-instance or multi-client environments.
- Expertise in platform governance, operating models, and service improvement.
- Strong stakeholder management skills with experience influencing at executive level.
- Understanding of risk, compliance, and governance within enterprise environments.
- Eligible to obtain UK SC Clearance.
Desirable
- ServiceNow certifications (CSA, CIS, CAD).
- ITIL v4 Foundation or higher.
- Experience within Financial Services, Public Sector, Defence, or other regulated industries.
- Experience leading major ServiceNow transformation programmes.
Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance.
ServiceNow Platform Owner in Slough employer: MORGAN PHILIPS UK LIMITED
Morgan Philips Group is an exceptional employer that champions innovation and inclusivity, offering a flexible working environment across the UK. With a strong focus on employee growth, we provide opportunities for professional development and leadership in a dynamic, supportive culture. Join us to be part of a forward-thinking team that values your contributions and empowers you to drive meaningful change in the world of talent solutions.
