At a Glance
- Tasks: Lead change management activities to ensure successful adoption of new initiatives.
- Company: Join a forward-thinking company that values innovation and collaboration.
- Benefits: Competitive day rate, hybrid working, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in a supportive environment.
- Why this job: Make a real impact by driving change and enhancing business outcomes.
- Qualifications: Experience in change management and stakeholder engagement is essential.
The predicted salary is between 55000 - 65000 £ per year.
The Change Manager is responsible for planning and delivering change management activities across programmes and projects within the SPMO portfolio, ensuring that change initiatives are effectively adopted, embedded, and deliver intended business outcomes. Working closely with programme and project teams, business stakeholders, and SPMO functions, the role ensures that people, process, and cultural impacts are understood and managed, with a strong focus on stakeholder engagement, business readiness, and sustaining new ways of working. The Change Manager applies structured change methodologies and tools to support delivery, mitigate adoption risks, and maximise value realisation across the change lifecycle.
Key Responsibilities:
- Deliver change management across projects and programmes.
- Plan and execute change activities aligned to delivery timelines, ensuring readiness, adoption, and embedding of new ways of working.
- Identify and engage impacted stakeholders, delivering targeted communication and engagement plans to build awareness, understanding, and buy-in.
- Assess and manage change impacts across people, process, and culture, ensuring the organisation is prepared for implementation.
- Design and implement interventions to support adoption, minimise resistance, and sustain behavioural change post-implementation.
- Use established methodologies, templates, and tools to deliver consistent, high-quality change management across initiatives.
- Track adoption, readiness, and engagement metrics, providing insights and escalating risks to delivery and SPMO leadership.
- Work closely with project/programme teams and SPMO functions to ensure change is fully integrated into delivery plans.
Key Collaborations:
- Collaborate with programme and project teams to integrate change management into delivery plans and support successful adoption of change.
- Partner with business stakeholders and operational leaders to assess impacts, build readiness, and embed new ways of working.
- Work across the SPMO and with HR, learning, and communications teams to deliver consistent and effective change interventions.
- Engage with governance and assurance functions to monitor adoption risks, readiness, and change effectiveness across delivery initiatives.
Leadership Style & Attributes:
- Delivery-focused and outcome-oriented - Drives change activity with a clear focus on achieving adoption and delivering business value.
- Collaborative and stakeholder-centric - Builds strong relationships with delivery teams and business stakeholders to enable effective change outcomes.
- Proactive and hands-on - Takes ownership of change delivery, anticipating risks and acting early to address adoption challenges.
- Structured and disciplined - Applies consistent methods and tools to ensure quality and repeatability in change delivery.
- Empathetic and people-focused - Demonstrates strong emotional intelligence, understanding stakeholder needs and responding to resistance constructively.
- Adaptable and resilient - Works effectively in fast-paced, evolving environments, adjusting approaches to meet changing delivery needs.
Skills & Experience:
- Demonstrable track record of supporting successful delivery and adoption of change across multiple initiatives.
- Practical use of recognised frameworks (e.g. Prosci, ADKAR) to plan and deliver change activities across the delivery lifecycle.
- Experience working with senior stakeholders, operational teams, and SMEs to drive engagement, manage resistance, and build buy-in.
- Experience identifying and managing people, process, and organisational impacts, ensuring readiness for implementation.
- Experience operating across multiple projects or programmes within a portfolio, managing competing priorities and tight timelines.
- Experience defining and tracking adoption, engagement, and readiness measures, and providing clear reporting to delivery and governance forums.
- Experience working across delivery, business, HR, technology, and PMO/SPMO functions to embed change into delivery plans.
Desirable:
- Formal Change Management Certification e.g. Prosci, ADKAR, APMG Change Management Practitioner (or equivalent).
- Project or Programme Management Certification e.g. PRINCE2, MSP, Agile (to support integration with delivery teams).
- Relevant Degree or Professional Qualification in business, organisational psychology, HR, or a related discipline.
- Training or certification in facilitation or coaching to support stakeholder engagement and behavioural change activities.
Business Change Manager - Hertfordshire employer: MORGAN PHILIPS UK LIMITED
At Morgan Philips Group, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our hybrid work culture allows for flexibility while fostering strong relationships among teams, ensuring that every employee has the opportunity to grow and thrive in their career. With a commitment to professional development and a focus on meaningful change management, we empower our employees to make a real impact within the organisation and beyond.
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