At a Glance
- Tasks: Lead the strategy and governance of ServiceNow platforms across multiple client environments.
- Company: Join a global talent solutions business that embraces innovation and technology.
- Benefits: Competitive salary, bonus, flexible working, and opportunities for professional growth.
- Other info: Work in a dynamic environment with a focus on digital transformation.
- Why this job: Shape the future of ServiceNow platforms and drive real impact in diverse industries.
- Qualifications: Experience in leadership roles with strong stakeholder management skills required.
Salary: £65-85,000 + Bonus and Benefits
Location: UK Wide (Flexible working, 1 day per week in any of the UK offices)
Security Clearance: Must hold or be eligible for SC Clearance
We're looking for an experienced ServiceNow Platform Owner to lead the strategy, governance, and evolution of ServiceNow platforms across multiple client environments. This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring ServiceNow capabilities align with business objectives and transformation programmes. This is not a technical role; the individual will typically work as a conduit between the customer and the teams that support and manage the platform, ensuring the correct process and governance are followed. Ideally, the candidate would be engagement/project managers, senior business analysts, or process architects.
What You'll Do
- Own the ServiceNow platform strategy, roadmap, and governance.
- Drive platform adoption, optimisation, and value realisation.
- Act as a trusted advisor to senior stakeholders and clients.
- Lead cross-functional teams across architecture, development, support, and service delivery.
- Manage platform performance, continual improvement, risk, and compliance.
- Oversee demand management, prioritisation, and investment decisions.
- Support commercial growth opportunities and client success.
What You'll Bring
- Proven experience as a ServiceNow Platform Owner, Product Owner, Service Owner, or similar leadership role.
- Strong knowledge of ServiceNow capabilities, including ITSM, ITOM, CSM, and HRSD.
- Experience managing complex multi-instance or multi-client environments.
- Expertise in platform governance, operating models, and service improvement.
- Strong stakeholder management skills with experience influencing at executive level.
- Understanding of risk, compliance, and governance within enterprise environments.
- Eligible to obtain UK SC Clearance.
Desirable
- ServiceNow certifications (CSA, CIS, CAD).
- ITIL v4 Foundation or higher.
- Experience within Financial Services, Public Sector, Defence, or other regulated industries.
- Experience leading major ServiceNow transformation programmes.
Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance.
ServiceNow Platform Owner in London employer: Morgan Philips Group
At Morgan Philips Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Financial Controls Manager, you will benefit from our commitment to employee growth through tailored development opportunities and the chance to work with cutting-edge technology in a supportive environment. Located in a vibrant city, our team thrives on diversity and inclusivity, ensuring that every voice is heard and valued.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Platform Owner in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like ServiceNow Platform Owner at Morgan Philips Group!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Morgan Philips Group or be willing to refer you for that ServiceNow Platform Owner position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Morgan Philips Group who’s on the lookout for their next ServiceNow Platform Owner star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time ServiceNow Platform Owner role at Morgan Philips Group!
We think you need these skills to ace ServiceNow Platform Owner in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Morgan Philips Group. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Morgan Philips Group
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Morgan Philips Group. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
