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- Tasks: Lead the PMO for ITSM projects, managing schedules and risks across multiple workstreams.
- Company: Join a forward-thinking company in Stevenage, dedicated to innovation and teamwork.
- Benefits: Competitive pay, flexible working arrangements, and opportunities for professional growth.
- Why this job: Be at the forefront of ITSM transformation and make a significant impact on project success.
- Qualifications: Experience with ITSM, preferably ServiceNow, and strong organisational skills.
- Other info: Inclusive workplace committed to equal opportunities for all applicants.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for an experienced PMO Lead with a vast amount of ITSM experience (ServiceNow preferred). Based in Stevenage (Hertfordshire) to support the running of the Programme Office for MSP Transition.
Responsibilities
- Master schedule management across 5 workstreams
- Pro‑active dependencies and risk management
- Steering packs, reporting and design authority pack preparation and coordination of workstream leads
- Deliverables tracking
- Management of document repositories, facilitating sign‑offs and audit tracking
- Providing additional coordination support where needed
Qualifications
- Familiar with KeyedIn
Contract Details
- Inside IR35 status and can go through one of our approved umbrella companies.
- If you are interested and can start within one week of offer (max.) – please apply.
Equal Opportunities Statement
We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
ITSM - PMO Lead - ServiceNow employer: Morgan Philips Group
Contact Detail:
Morgan Philips Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM - PMO Lead - ServiceNow
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITSM space, especially those familiar with ServiceNow. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your PMO and ITSM knowledge. We recommend creating a list of common interview questions and practising your responses. Confidence is key!
✨Tip Number 3
Showcase your project management skills by sharing specific examples from your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ITSM - PMO Lead - ServiceNow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your ITSM experience, especially with ServiceNow. We want to see how your skills align with the PMO Lead role, so don’t be shy about showcasing relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Programme Office. Share specific examples of your experience in managing schedules and risks across multiple workstreams.
Showcase Your Coordination Skills: Since this role involves a lot of coordination, make sure to highlight any previous experience you have in managing document repositories and facilitating sign-offs. We love seeing how you’ve kept things organised in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Morgan Philips Group
✨Know Your ITSM Inside Out
Make sure you brush up on your ITSM knowledge, especially around ServiceNow. Be ready to discuss specific projects you've worked on and how you've managed schedules, dependencies, and risks in previous roles.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle certain situations, like managing multiple workstreams or dealing with unexpected risks. Think of examples from your past experience that showcase your problem-solving skills.
✨Familiarise Yourself with KeyedIn
Since familiarity with KeyedIn is mentioned in the job description, do some research on it. Understand its functionalities and how it integrates with PMO processes, so you can confidently discuss how you would use it in your role.
✨Show Your Coordination Skills
Be prepared to talk about your experience in coordinating teams and managing document repositories. Highlight any tools or methods you've used to facilitate sign-offs and track deliverables effectively.