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- Tasks: As a Business Analyst, you'll enhance operational performance through innovative tech solutions.
- Company: Join a forward-thinking IT function focused on delivering robust business solutions.
- Benefits: Enjoy a competitive daily rate and the chance to work on impactful projects.
- Why this job: Be part of a dynamic team driving continuous improvement in essential services.
- Qualifications: Experience with Salesforce Field Service or Microsoft Dynamics 365 is essential.
- Other info: This is a 6-month contract starting on 1st October 2025, inside IR35.
The predicted salary is between 39600 - 66000 £ per year.
Business Analyst – In Home / Repairs and Maintenance – Smart Metering
(Salesforce Field Service or Microsoft Dynamics 365 Field Service is essential – min. two contracts in this specialist area/environment)
Inside IR35 – £550 per day – Start 1st of October 2025 – 6-month contract
The IT function operates within the technology space providing business solutions which are innovative, robust, cost effective, and aligned with corporate goals and strategy. As a Business Process & Systems Analyst, you will be responsible for identifying, implementing and maintaining industry leading business solutions. With a focus on effective use of technology, processes, and systems, the successful candidate will understand the needs of our business and develop appropriate solutions to continually improve operational and commercial performance as well as enhancing quality and safety across the workforce.
Specialism: Water/Energy/Telecoms/Rail/Air – asset management and scheduling, CRM capability
•Assess and develop business requirements and determine appropriate solution options in partnership with solution architects.
•Pro-actively share and promote the solutions we deliver
•Provide effective hyper care support for all of our solutions
•Maintain effective governance across all internal processes
•Identify and evaluate different technologies aligned with business goals and strategy
•Conduct impact assessments for defined process and system changes
•Help to identify opportunities to improve service, quality, safety and profitability by improving existing or implementing new processes and systems
•Develop and maintain positive close working relationships with business stakeholders
•Communicate regularly and appropriately with all levels of business stakeholder
•Understand what the business needs, the challenges our contracts face, and how we can deliver benefit
•Pro-actively seek out relevant innovations with the potential for application in the Capital Delivery sector
•Establish and maintain a strong innovation dynamic between our business stakeholders to help drive continuous improvement
•Work with in-house and outsourced IT management to develop current systems, deploy new solutions and build interfaces between systems where required
•Represent the CIO function at client / contract meetings, ensuring collaborative approaches to any integrated solutions
Business Analyst - Field Services - Salesforce/D365 employer: Morgan Philips Group
Contact Detail:
Morgan Philips Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Field Services - Salesforce/D365
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, particularly Salesforce Field Service and Microsoft Dynamics 365. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the field of business analysis, especially those who have worked in sectors like water, energy, or telecoms. Engaging in discussions on platforms like LinkedIn can help you gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in detail, particularly focusing on how you've assessed business requirements and implemented solutions. Be ready to share specific examples that demonstrate your problem-solving skills and ability to improve operational performance.
✨Tip Number 4
Stay updated on the latest trends and innovations in business analysis and technology solutions. Being knowledgeable about current industry developments can help you engage in meaningful conversations during interviews and showcase your commitment to continuous improvement.
We think you need these skills to ace Business Analyst - Field Services - Salesforce/D365
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce and Microsoft Dynamics 365 Field Service. Include specific projects or contracts where you've successfully implemented solutions in the smart metering or asset management sectors.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the business needs and challenges faced in the water, energy, telecoms, rail, or air sectors. Showcase how your skills can help improve operational performance and safety.
Highlight Relevant Experience: Clearly outline your previous roles as a Business Analyst, focusing on your experience with business requirements assessment, solution development, and stakeholder communication. Mention any hyper care support you have provided in past roles.
Showcase Innovation and Improvement: Demonstrate your ability to identify opportunities for service improvement and innovation. Provide examples of how you've previously implemented new processes or systems that enhanced quality and profitability.
How to prepare for a job interview at Morgan Philips Group
✨Showcase Your Experience with Salesforce/D365
Make sure to highlight your previous contracts involving Salesforce Field Service or Microsoft Dynamics 365 Field Service. Be prepared to discuss specific projects where you successfully implemented solutions and how they aligned with business goals.
✨Understand the Industry Context
Familiarise yourself with the Water, Energy, Telecoms, Rail, and Air sectors, especially in relation to asset management and scheduling. This knowledge will help you demonstrate your understanding of the challenges faced by the company and how you can contribute to their success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to develop business requirements. Prepare examples of how you've previously identified opportunities for improvement and implemented effective solutions in a similar environment.
✨Emphasise Communication Skills
As a Business Analyst, you'll need to maintain positive relationships with stakeholders. Be ready to discuss how you've effectively communicated with various levels of business stakeholders in the past and how you plan to do so in this role.
