At a Glance
- Tasks: Lead the strategy and governance of ServiceNow platforms across multiple client environments.
- Company: Dynamic company focused on driving platform value and transformation.
- Benefits: Competitive salary, bonus, flexible working, and professional development opportunities.
- Other info: Join a collaborative environment with opportunities for growth and influence.
- Why this job: Shape the future of ServiceNow and make a real impact in a senior leadership role.
- Qualifications: Experience as a ServiceNow Platform Owner or similar leadership role required.
The predicted salary is between 65000 - 85000 £ per year.
- Service Now Platform Owner
- Salary £65-85,000 + Bonus and Benefits
- Security Clearance: Must hold or be eligible for SC Clearance
- We're looking for an experienced
Service Now Platform Owner to lead the strategy, governance, and evolution of Service Now platforms across multiple client environments.
This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring Service Now capabilities align with business objectives and transformation programmes.
The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed.
Ideally the candidate would be engagement/project managers or senior business analyst or process architects.
What You'll Do
- Own the Service Now platform strategy, roadmap, and governance.
- Drive platform adoption, optimisation, and value realisation.
- Act as a trusted advisor to senior stakeholders and clients.
- Lead cross-functional teams across architecture, development, support, and service delivery.
- Manage platform performance, continual improvement, risk, and compliance.
- Oversee demand management, prioritisation, and investment decisions.
- Support commercial growth opportunities and client success.
- What You'll Bring
- Proven experience as a Service Now Platform Owner, Product Owner, Service Owner, or similar leadership role.
- Strong knowledge of Service Now capabilities, including
ITSM, ITOM, CSM, and HRSD .
- Experience managing complex multi-instance or multi-client environments.
- Expertise in platform governance, operating models, and service improvement.
- Strong stakeholder management skills with experience influencing at executive level.
- Understanding of risk, compliance, and governance within enterprise environments.
- Eligible to obtain UK SC Clearance.
Desirable
- Service Now certifications (CSA, CIS, CAD).
- ITIL v4 Foundation or higher.
- Experience within Financial Services, Public Sector, Defence, or other regulated industries.
- Experience leading major Service Now transformation programmes.
Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance.
We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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ServiceNow Platform Owner employer: Morgan Philips Group SA
Morgan Philips Group SA is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong focus on employee growth, you will have access to professional development opportunities while working in a hybrid model that promotes work-life balance. Join us to be part of a team that values sustainability and efficiency, making a meaningful impact in procurement.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Platform Owner
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like ServiceNow Platform Owner at Morgan Philips Group SA!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Morgan Philips Group SA or be willing to refer you for that ServiceNow Platform Owner position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Morgan Philips Group SA who’s on the lookout for their next ServiceNow Platform Owner star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time ServiceNow Platform Owner role at Morgan Philips Group SA!
We think you need these skills to ace ServiceNow Platform Owner
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Morgan Philips Group SA. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Morgan Philips Group SA
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Morgan Philips Group SA. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
