At a Glance
- Tasks: Lead the strategy and governance of ServiceNow platforms across multiple client environments.
- Company: Dynamic company focused on driving platform value and transformation.
- Benefits: Competitive salary, bonus, flexible working, and professional development opportunities.
- Other info: Join a collaborative environment with opportunities for growth and influence.
- Why this job: Shape the future of ServiceNow and make a real impact in a senior leadership role.
- Qualifications: Experience as a ServiceNow Platform Owner or similar leadership role required.
The predicted salary is between 65000 - 85000 £ per year.
- Service Now Platform Owner
- Salary £65-85,000 + Bonus and Benefits
- Security Clearance: Must hold or be eligible for SC Clearance
- We're looking for an experienced
Service Now Platform Owner to lead the strategy, governance, and evolution of Service Now platforms across multiple client environments.
This is a senior leadership role focused on driving platform value, shaping roadmap decisions, and ensuring Service Now capabilities align with business objectives and transformation programmes.
The is not a technical role, the individual with typically work as a conduit between the customer and the teams that support and manage the platform, they would also make sure the correct process and governance are followed.
Ideally the candidate would be engagement/project managers or senior business analyst or process architects.
What You'll Do
- Own the Service Now platform strategy, roadmap, and governance.
- Drive platform adoption, optimisation, and value realisation.
- Act as a trusted advisor to senior stakeholders and clients.
- Lead cross-functional teams across architecture, development, support, and service delivery.
- Manage platform performance, continual improvement, risk, and compliance.
- Oversee demand management, prioritisation, and investment decisions.
- Support commercial growth opportunities and client success.
- What You'll Bring
- Proven experience as a Service Now Platform Owner, Product Owner, Service Owner, or similar leadership role.
- Strong knowledge of Service Now capabilities, including
ITSM, ITOM, CSM, and HRSD .
- Experience managing complex multi-instance or multi-client environments.
- Expertise in platform governance, operating models, and service improvement.
- Strong stakeholder management skills with experience influencing at executive level.
- Understanding of risk, compliance, and governance within enterprise environments.
- Eligible to obtain UK SC Clearance.
Desirable
- Service Now certifications (CSA, CIS, CAD).
- ITIL v4 Foundation or higher.
- Experience within Financial Services, Public Sector, Defence, or other regulated industries.
- Experience leading major Service Now transformation programmes.
Due to the nature of the projects, we are only able to progress with British Nationals eligible for SC clearance.
We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
#J-18808-Ljbffr
ServiceNow Platform Owner employer: Morgan Philips Group SA
Morgan Philips Group SA is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Warrington. With a strong focus on employee growth, you will have access to professional development opportunities while working in a hybrid model that promotes work-life balance. Join us to be part of a team that values sustainability and efficiency, making a meaningful impact in procurement.
