Head of Learning and Development

Morgan Philips is seeking an experienced Head of Learning & Development for a Luxury Hospitality brand based in London (hybrid 3 day per week in the office). This is a pivotal role as the business undergoes a significant period of exciting change and the role will lead the design, delivery, and evaluation of learning strategies that drive business performance, leadership excellence, and employee growth across a dynamic, customer-focused business.

This is a senior leadership role reporting to the Head of People, will manage a small team and has responsibility for shaping capability, strengthening culture, and embedding a world-class learning experience across the business.

Key Responsibilities

• Develop and implement a company-wide L&D strategy aligned to business goals and people priorities.
• Partner with senior leaders to identify capability needs and deliver high-impact leadership and management programmes.
• Create development pathways for aspiring leaders and embed coaching and mentoring across the business.
• Oversee induction, compliance training, and optimise the Apprenticeship Levy to maximise ROI.
• Champion modern, blended learning approaches and oversee learning technologies and digital platforms.
• Lead, coach, and develop a high-performing L&D team, fostering innovation and continuous improvement.
• Manage budgets and external learning partnerships, using data and insights to measure effectiveness.

About You

• Proven experience leading L&D at a senior level, ideally within a multi-site, customer-focused, luxury environment.
• Strong track record in leadership development, induction, compliance training, and apprenticeships.
• Excellent stakeholder management, communication, and influencing skills.
• Data-driven mindset with experience measuring impact and ROI of learning initiatives.
• Knowledge of learning technologies and modern L&D practices.

Why Join?

This is an exciting opportunity to shape the future of learning and development within a high-profile business committed to delivering exceptional experiences. You’ll have the autonomy to innovate, lead a talented team, and make a measurable impact on culture and capability.

We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.