Job Title: Customer Service Advisor
Paying: £13.00 per hour
Location: Central Solihull
Duration: Temporary for 12 weeks
Hours: Monday – Friday 09.00 – 17.00
We are recruiting for a temporary Customer Service Advisor to join a fabulous well-known brand within a small but busy inbound contact centre.
With excellent call handling and customer service skills t he role will involve a combination of face-to-face customer interaction, handling incoming telephone calls, and general administrative duties.
You will be:
· Providing general support to Business Owners managing a variety of questions via phone and email ensuring an excellent customer service experience is delivered.
· Updating various records and inbox management
· Learning on the role and training, you will obtain a lot of information on the business to become a specialist.
· Demonstrating your excellent customer service and good call management skills you will be competent working under pressure.
You will:
· Possess excellent customer service.
· Good call management skills
· Ability to work under pressure.
· Able to multitask and adapt pace to work volumes as required.
· Ability to retain large amounts of information.
· Proficient on Outlook and Excel.
· Be able to ideally...
Customer Service Advisor in Solihull employer: Morgan Parkes Recruitment
Join a dynamic team in Shirley as a Health and Safety, Building and Environment Administrator, where you will play a crucial role in ensuring compliance with health and safety regulations. Enjoy a supportive work culture that prioritises employee well-being with benefits like 26 days of holiday, private medical insurance, and opportunities for professional growth. With hybrid working options and a commitment to quality standards, this position offers a rewarding environment for those looking to make a meaningful impact.
