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- Tasks: Deliver exceptional customer service and assist with product sales in a vibrant showroom.
- Company: Join a dynamic retail team in Coventry with a focus on customer satisfaction.
- Benefits: Competitive salary plus commission, flexible hours, and opportunities for career growth.
- Why this job: Be part of a thriving business and enhance your sales skills while connecting with customers.
- Qualifications: Experience in customer service and sales, with strong communication skills.
- Other info: Exciting environment with a chance to learn about the latest products and trends.
The predicted salary is between 27500 - 27500 £ per year.
Location: On site based in Coventry
Salary: £27,500 basic plus commission scheme based on sales targets
Working Hours: 5 days out of 6 (Monday to Saturday) 8-4 or 9-5 (rotated), alternating Saturdays (2 per month)
This role requires someone who is able to work flexibly as covering absences on occasion will result in working overtime.
Role Purpose for a Showroom Specialist:
Reporting to the Showroom Manager and working with the Contact Centre and Warehouse teams to ensure the seamless collection of orders for all customers, keeping up to date with product changes and current promotions and ensuring regular contact with suppliers, to help excel product and technical knowledge.
Key Responsibilities of a Showroom Specialist:
- Deliver a high-quality service to all customers before, during and after the sale transaction
- Demonstrate and sell appropriate products and accessories
- Ensure that customer enquiries via email or telephone are followed up in a timely and professional manner
- Deal with any credit queries as appropriate in line with GDPR
- Contact customers who have placed orders for samples via website, to create and follow up sale leads
- Enhance the customers purchase by offering relevant additional products and/or accessories
- Assist in all store presentation, ticketing, cleaning and promotional displays in addition to cutting and moving of goods as applicable
- Resolve customer queries, involving the Customer Care team as and when required
- Stay up to date and continually develop knowledge of products, trends, market, ranges, features and installations
- Keep up to date on Company promotions and activities
Key Skills/Attributes of a Showroom Specialist:
- Previous experience in a customer facing/focused role
- Previous sales experience from within a retail environment
- Exceptional communication skills with the ability to build rapport with customers quickly
- Highly organised, efficient and capable of completing tasks within set timeframes
- Able to demonstrate strong influencing and persuasion skills, enabling to up-sell and close sales
- Professional and take pride in how you present yourself
- Flexible and resilient, willingly able to adapt to meet changing priorities or business requirements
If you’re enthusiastic, motivated, and eager to contribute to a thriving business, we’d love to hear from you. Apply today to join the team as a Showroom Specialist and take the next step in your career.
Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.
Personal data you supply will be used for contacting you via telephone or email about our service. Your data will be kept securely and retained in line with GDPR regulations. You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
Retail Showroom Specialist in Coventry employer: Morgan Parkes Recruitment
Contact Detail:
Morgan Parkes Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Showroom Specialist in Coventry
✨Tip Number 1
Get to know the company before your interview! Research their products, values, and recent promotions. This will help you tailor your responses and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is all about selling, think of a product you love and prepare a short pitch. This will not only boost your confidence but also demonstrate your ability to influence and persuade during the interview.
✨Tip Number 3
Be ready to showcase your customer service skills. Prepare examples of how you've handled difficult customers or resolved queries in the past. This will highlight your exceptional communication skills and ability to build rapport quickly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Showroom Specialist in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Retail Showroom Specialist role. Highlight your customer service experience and any sales achievements. We want to see how you can bring your skills to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how your previous experiences make you a perfect fit. Let us know why you want to join StudySmarter!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your exceptional communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Morgan Parkes Recruitment
✨Know Your Products Inside Out
As a Retail Showroom Specialist, you'll need to be well-versed in the products you'll be selling. Make sure to research the latest trends, features, and promotions related to the products. This knowledge will not only help you answer customer queries confidently but also demonstrate your commitment to providing excellent service.
✨Practice Your Communication Skills
Exceptional communication is key in this role. Before the interview, practice how you would engage with customers. Role-play common scenarios, such as handling inquiries or resolving complaints. This will help you articulate your thoughts clearly and build rapport during the interview.
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales experience in detail. Think of specific examples where you successfully upsold products or handled challenging customer interactions. Highlighting these experiences will show that you have the skills needed to excel in this position.
✨Demonstrate Flexibility and Resilience
This role requires someone who can adapt to changing priorities. During the interview, share examples of times when you've had to be flexible or resilient in a work environment. This will illustrate your ability to thrive in a dynamic retail setting and meet the demands of the job.
