Job Title: Account Manager
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Salary: £27,000 - £28,500
Hours: Full Time
Location: Earlswood, Solihull
Description:
We are currently looking to recruit an enthusiastic Account Manager to join our clients Customer Service and IT Support team. They are a family run, successful and well established business based near Earlswood. A background in Customer Service or Account Manager, ideally with an element of IT, is required.
Key Duties:
·Onboarding new clients and being first point of contact for set up questions and queries
·Organise hardware installs, software training and all set up support
·Provide a high level of customer service and support once up and running
·Ensure that customers receive full set up and ongoing support for full range of software
·Ensure all customer needs are met by providing regular check-ups, detailed software guidance calls and email support
·Support with occasional xgikmsk opportunities to provide face to face training and technical support to customers across the UK and Ireland
·To work closely across all teams from Membership Customer Service, Management, Software Development, Business Development and Sales & Marketing, to ensure constant up to date knowledge of all areas of the business
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Account Manager in Cheswick Green employer: Morgan Parkes Recruitment
Join a dynamic team in Shirley as a Health and Safety, Building and Environment Administrator, where you will play a crucial role in ensuring compliance with health and safety regulations. Enjoy a supportive work culture that prioritises employee well-being with benefits like 26 days of holiday, private medical insurance, and opportunities for professional growth. With hybrid working options and a commitment to quality standards, this position offers a rewarding environment for those looking to make a meaningful impact.
