We are currently recruiting for an Internal Sales Administrator to join a well-established business on a temporary ongoing basis. This is a great opportunity for someone who enjoys speaking to customers, building relationships and working within a busy sales environment.
You will be a key point of contact for customers, looking after existing accounts as well as identifying new opportunities. Youll be speaking with customers to understand what they need, preparing quotations, processing orders and following enquiries through to sale.
Duties will include:
Handling incoming calls and emails from customers
Building and maintaining relationships with existing customers
Identifying new sales opportunities and prospective customers
Understanding customer requirements and recommending suitable products
Preparing quotations, proposals and costings
Following up enquiries and opportunities
Negotiating prices, delivery and specifications
Processing orders and setting up new customer accounts
Keeping customer information up to date on the internal system
Dealing with customer queries and any issues that arise
Sourcing products and samples for customers
Liaising with suppliers regarding orders and availability
Keeping customers updated on new products and promotions
Working closely with other departments to ensure customers receive a good level of service
The ideal candidate will have:
Previous sales, internal sales or account management experience
A confident and professional telephone manner
Strong customer service and communication skills
A positive and proactive approach
The confidence to handle objections and close sales
Good organisation and attention to detail
Good Microsoft Office skills
Experience using CRM systems would be beneficial
Experience with procurement systems would be an advantage but isn't essential
This would be a great opportunity for someone who is naturally confident with customers, enjoys the sales process and wants to join a friendly, established team.
For further details or to submit your application, please contact us today.
Morgan Parkes Recruitment Ltd operates within the UK and welcomes applications from candidates eligible to live and work in the UK, adhering to our strict equal opportunities policy.
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Internal Sales Administrator in Birmingham employer: Morgan Parkes Recruitment
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