Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help international students find accommodation and support their welfare needs.
- Company: Join a dedicated team focused on enhancing student experiences in Cambridge.
- Benefits: Enjoy a full-time role with competitive salary and opportunities for personal growth.
- Why this job: Make a real impact on students' lives while working in a vibrant, multicultural environment.
- Qualifications: Good education standard and experience in welfare or accommodation roles preferred.
- Other info: Emergency support required outside office hours; DBS check needed before starting.
The predicted salary is between 26825 - 28629 £ per year.
The purpose of the Accommodation, Activities and Welfare Officer is to source suitable accommodation for international students, and ensure student welfare and social needs are met. Administration tasks including admissions, visa applications, compliance and marketing will also be part of this role.
Key Duties:- Liaise with the International Centre Manager to identify student accommodation needs prior to arrival.
- Arrange and manage placements in homestay, residence and private accommodation, ensuring all safeguarding, DBS and health & safety checks are completed.
- Maintain a database of accommodation options and ensure accurate and up-to-date student records.
- Develop and sustain a strong supply of suitable accommodation, including recruiting new homestay providers.
- Conduct annual homestay inspections and monitor provider compliance.
- Collect and review feedback from students and homestay families to ensure high satisfaction levels.
- Act as the primary contact for all accommodation enquiries and manage issues in liaison with personal tutors or relevant staff.
- Serve as the first point of contact for international student welfare and accommodation issues throughout the academic year.
- Respond to safeguarding concerns and refer to appropriate college support services.
- Provide emergency support for students and host families outside office hours (on a rota basis, including weekends).
- Offer advice to students on accessing local healthcare services.
- Coordinate a year-round social programme and assist with arrivals, departures and orientation.
- Arrange student transportation, including airport transfers, weekly bus passes and group activity travel.
- Ensure international and ESOL admissions processes meet requirements, including eligibility and visa checks.
- Maintain accurate admission records and coordinate with Finance to process and manage homestay payments.
- Follow up on outstanding payments and support financial processes related to transport and social activity bookings.
- Contribute to achieving income targets for homestay placements and other international services.
- Adhere to and promote policies on safeguarding, health & safety, equality and data protection.
- A good standard of education
- Experience with safeguarding
- Experience in a similar welfare and/or student accommodation role
- Good basic knowledge of IT packages
- A friendly and welcoming nature
- The ability to work independently and as a team
Accommodation Officer in Cambridge employer: Morgan Parkes Recruitment
Contact Detail:
Morgan Parkes Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Officer in Cambridge
✨Tip Number 1
Familiarise yourself with the local accommodation market in Cambridge. Understanding the types of housing available and the needs of international students will help you stand out during interviews.
✨Tip Number 2
Network with local homestay providers and student welfare organisations. Building relationships in the community can give you insights and potential leads that will be beneficial for the role.
✨Tip Number 3
Demonstrate your understanding of safeguarding practices. Be prepared to discuss how you would handle various scenarios related to student welfare, as this is a key aspect of the role.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. This will highlight your ability to handle the administrative aspects of the job effectively.
We think you need these skills to ace Accommodation Officer in Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key duties and skills required for the Accommodation Officer position. Tailor your application to highlight relevant experiences that align with these responsibilities.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in student accommodation or welfare roles. Include specific examples of how you've managed similar tasks, such as liaising with students or handling safeguarding issues.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention your understanding of the needs of international students and how you can contribute to their welfare and accommodation needs.
Highlight Relevant Skills: Make sure to emphasise your IT skills, ability to work independently and as part of a team, and your friendly nature. These are crucial for the role and should be evident in both your CV and cover letter.
How to prepare for a job interview at Morgan Parkes Recruitment
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Accommodation Officer. Familiarise yourself with the key duties listed in the job description, such as liaising with the International Centre Manager and managing accommodation placements.
✨Showcase Your Experience
Prepare to discuss your previous experience in welfare or student accommodation roles. Highlight specific examples where you've successfully managed student needs or resolved issues, as this will demonstrate your capability for the role.
✨Emphasise Your Interpersonal Skills
As this role involves a lot of interaction with students and families, be ready to showcase your friendly and welcoming nature. Share examples of how you've built rapport with individuals from diverse backgrounds.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding safeguarding concerns or emergency situations. Think of scenarios where you had to act quickly and effectively, and be prepared to explain your thought process.
