At a Glance
- Tasks: Engage with customers via Live Chat, email, text, and phone to provide top-notch service.
- Company: A family-run business known for innovation and exceptional customer experiences since 1997.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
- Other info: Own transport required; full-time hours from Monday to Friday.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Previous customer service experience and strong communication skills are essential.
The predicted salary is between 27800 - 28500 £ per year.
An established and forward thinking organisation is seeking a motivated Customer Service Representative to join its team. This family-run business has been at the forefront of its industry since 1997. Known for industry leading products and exceptional customer experiences, the company values innovation, teamwork and a “can-do” attitude.
Role Responsibilities:
- Respond to enquiries via Live Chat, email, text and phone with professionalism and efficiency.
- Manage contracts and associated administrative tasks.
- Collaborate with teams across Membership, Development, Sales and Marketing.
- Solve problems proactively and contribute to overall member satisfaction.
Candidate Profile:
- Have previous experience in a customer service role.
- Demonstrate strong interpersonal and organisational skills with keen attention to detail.
- Possess IT proficiency.
Contact Details:
Morgan Parkes Recruitment Limited Recruitment Team
We think you need these skills to ace Customer Service Administrator
Communication Skills
Time Management
Problem-Solving Skills
Professionalism
Attention to Detail
Property Maintenance
Multi-Trade Skills
