At a Glance
- Tasks: Provide essential admin support, manage appointments, and handle client queries with empathy.
- Company: Join a supportive team in a dynamic healthcare environment.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Enjoy a friendly workplace with potential for career advancement.
- Why this job: Make a real difference by supporting clients and teams in a caring role.
- Qualifications: Previous admin experience, strong organisation skills, and understanding of GDPR.
The predicted salary is between 16000 - 16000 £ per year.
Job Title
Part time Senior Administrator
Salary
£16,000
Duration
Permanent Part time - 22 hours per week
Location
- Birmingham B33
- Role Purpose
We're seeking a proactive, highly organised and super-efficient Senior Administrator to provide essential administrative and process support to our client and various teams, whilst operating within GDPR and relevant frameworks.
Using your excellent organisation skills this role would suit a PA or a super strong Administrator, with strong empathy skills and a caring nature this role could be for you.
- Key Duties
- First point of contact for Clients via phone or email, dealing with queries
- Manage appointments and send appointment follow ups
- Follow set administrative procedures
- Maintenance of confidential client records and CRM management
- Diary management for several teams
- Handle sensitive client information in line with GDPR and confidentiality policies.
- Liaise with clients, counsellors, external agencies, and partners.
- Coordinate internal meetings, supervision sessions, and case reviews.
- Track metrics and compile reports
- Maintain paper and electronic filing systems
- Take minutes at meetings ensuing accuracy and attention to detail
- A variety of administrative duties, compiling reports, onboarding of new clients, recording and managing complaints
- Handle sensitive situations with discretion and empathy.
- The role may entail working outside of your normal hours which will be returned as TOIL.
- Key Skills/Experience Required
- Previous administrative experience within a busy role ideally within a healthcare of service delivery setting
- Competent at diary management for multiple people/teams
- Adept at managing confidential data
- Professional, and able to liaise at all levels.
- Understanding of confidentiality and GDPR requirements.
- Pc literate and competent on all MS packages
- Excellent organisation and time management skills
- Excellent attention to detail and accuracy skills
- An understanding of GDPR
- Ability to go above and beyond and offer a competent, 5 star support service to clients
Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK.
We operate a strict equal opportunities policy.
Personal data you supply will be used for contacting you via telephone or email about our service.
Your data will be kept securely and retained in line with GDPR regulations.
You have the right to withdraw your consent to the use of your personal data for the specified purpose at any time.
#J-18808-Ljbffr
Part time Senior Administrator in Birmingham employer: Morgan Parkes Recruitment Limited
Join a dynamic team as a Part-time Finance and Administration Assistant in the picturesque area near Meriden, where you will enjoy a supportive work culture that values collaboration and employee growth. With flexible hybrid working options and a commitment to professional development, this role offers a unique opportunity to thrive in a meaningful position while balancing your personal life. Experience a rewarding environment that prioritises your contributions and fosters a sense of belonging within the company.
Contact Details:
Morgan Parkes Recruitment Limited Recruitment Team
