Operations Management Reporting Analyst in Slough

The Operations Management Reporting Analyst is responsible for the day-to-day maintenance and delivery of management reporting within the Risk and Control function. The purpose of the role is to support the department's decision-making processes by providing timely, accurate, and insightful information through designing, developing, and maintaining management reports and dashboards that effectively communicate key performance indicators (KPIs) and trends across various business units. As such, the primary focus of this role is the collation, transformation, and visualisation of data relating to Operations activity and risk management reporting.

Responsibilities

• Timely and accurate delivery of key risk management reporting to Operations leadership team.
• Designing and implementing robust data management and management information solutions.
• Ensuring data quality controls are in place to ensure the integrity of management reporting.
• Ensuring adequate written procedures/working instructions.
• Escalating promptly new risks and issues to the Head of Operations Control.
• Identifying risks and trends through business data and providing feedback to stakeholders.
• Undertaking regular reviews of management information within the Operations department to ensure that these are fit for purpose.
• Working collaboratively with the Operations teams on risk management and control enhancements.

Leadership and accountability

• Leading the design and implementation of any new management reporting.
• Leading the department’s definition of management information standards.
• Facilitating tactical and strategic changes and enhancements to existing reporting.
• Steering the department’s adoption of technologies for improved data management and business intelligence.

Stakeholder management

• Working collaboratively and effectively to ensure that the service provided is delivered to an excellent standard.
• Working collaboratively and effectively with other Operations teams in all global locations to enable excellent service to be delivered by the Risk and Control department to internal and external clients.
• Ensuring that you work collaboratively with other departments in the Bank, particularly when providing information, contributing to Bank-wide initiatives/projects, and reporting information to management.
• Contribution to the content and presentation of appropriate management forums within the department.

Processes and procedures

• Executing management reporting processes in line with agreed procedures.
• Provision of scheduled (daily, weekly, monthly) and ad hoc reporting requirements.
• Taking proactive steps to optimise MI production processes on a continuous basis.
• Providing support and oversight of Operations teams to ensure that change is effectively embedded in the Operations department.
• Identifying and pursuing the automation of existing manual reporting processes.

Skills and knowledge

• Demonstrate continuous development in knowledge and skills relevant to this role (with line manager support where appropriate).
• Staying abreast of industry matters and technological developments including evolving standards or new working practices.
• Demonstrating continuous improvement in own personal development i.e. knowledge/skills but also via proactive steps to optimise processes performed.

Preferred qualifications:

• Degree qualified.
• Previous experience working in an Operations function within a financial institution (whether in a control or other capacity).
• At least 2-3 years of previous experience in the design and production of business management information reporting.
• Previous experience of risk monitoring and oversight responsibilities.

Knowledge, technical skills and expertise:

• Understanding of UK banking business and Operations.
• Knowledge of risk analysis and management methodologies and practices.
• Demonstrable experience in utilising common data management and business intelligence software available to the Bank e.g. Excel, SAP BI, Power BI, Power Automate, Power Query, Alteryx, etc.