At a Glance
- Tasks: Coordinate workshop operations and ensure all materials are ready for builds.
- Company: Join a dynamic team in Bristol with a focus on technical excellence.
- Benefits: Competitive pay, bonus opportunities, and on-site parking.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the backbone of production and make a real difference in service operations.
- Qualifications: GCSEs in English and Maths; experience in technical or service roles preferred.
The Technical Coordinator supports workshop operations by ensuring all equipment, materials, and parts are available for scheduled builds and modifications. The role coordinates production activities, manages supplier relationships, supports engineers, and maintains accurate system data to ensure customer requirements and delivery deadlines are met.
Key Responsibilities
- Monitor customer orders and workshop requests through SAP.
- Liaise with sales teams to obtain technical and order information when required.
- Order parts, consumables, and materials from suppliers to support workshop activities.
- Create and maintain master data, pricing information, and vendor records within SAP.
- Set up and manage internal and external production orders.
- Coordinate work schedules and communicate timelines with Workshop Engineers.
- Work closely with suppliers, sales teams, and internal departments to ensure customer requirements are met.
- Prepare risk assessments and method statements for site services and customer use.
- Arrange collections and deliveries with couriers in line with customer requirements.
- Manage the workshop mailbox and ensure enquiries are responded to promptly.
- Raise purchase orders and process goods receipts.
- Maintain responsibility for workshop office and building-related administration.
- Support continuous communication across service, logistics, technical, and operational teams.
Key Skills and Competencies
- Strong organisational and planning skills with the ability to prioritise workloads.
- Excellent communication and relationship-building skills.
- Ability to work accurately under pressure and meet deadlines.
- Self-motivated with the ability to work independently and within a team.
- Customer-focused approach with strong problem-solving abilities.
- Good understanding of technical parts and equipment, ideally within HVAC systems.
- Competent in Microsoft Office applications, particularly Excel and Word.
- Experience using SAP or similar ERP systems.
- Basic knowledge of AutoCAD is advantageous.
Qualifications
- Essential GCSEs (or equivalent) including English and Mathematics.
Experience
- Previous experience within a technical, engineering, warehouse, or service environment is advantageous.
- Experience in purchasing, production coordination, planning, or administration is desirable.
- Experience working with suppliers, logistics, and customer-focused operations would be beneficial.
Service Operations Specialist employer: Morgan McKinley
As a Service Operations Specialist in Bristol, you will thrive in a dynamic work environment that prioritises employee growth and development. Our company fosters a collaborative culture where your contributions are valued, and we offer competitive pay along with on-site parking and a supportive team atmosphere. Join us to be part of a rewarding journey that not only meets customer needs but also enhances your professional skills in a thriving technical field.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Operations Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Operations Specialist role. Highlight relevant experience, especially in technical coordination and supplier management, to show us you’re the perfect fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re interested in the role and how your skills align with our needs. Keep it concise but engaging – we want to see your personality!
Showcase Your Skills:Don’t forget to highlight your organisational and planning skills. Mention any experience with SAP or similar systems, as well as your ability to work under pressure. We love candidates who can juggle multiple tasks!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, and it helps us keep track of your application better. We can’t wait to hear from you!
How to prepare for a job interview at Morgan McKinley
✨Know Your SAP
Familiarise yourself with SAP and its functionalities, as this role heavily relies on it. Be prepared to discuss how you've used similar systems in the past and how you can leverage your skills to manage customer orders and workshop requests efficiently.
✨Showcase Your Organisational Skills
This position requires strong organisational and planning skills. Think of specific examples from your previous roles where you successfully prioritised workloads or managed multiple tasks under pressure. Share these stories during your interview to demonstrate your capabilities.
✨Communicate Effectively
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've built relationships with suppliers or internal teams in the past, as this will show your ability to collaborate effectively.
✨Demonstrate Customer Focus
A customer-focused approach is essential. Be ready to share examples of how you've solved problems for customers or improved their experience in previous roles. This will highlight your commitment to meeting customer requirements and deadlines.
