We're Hiring: Marketplace Compliance Specialist – Notice & Takedown
Location: London – Hybrid (3 days onsite / 2 days WFH)
We are looking for an experienced Marketplace Compliance Specialist to join a leading global e-commerce company, focusing on brand protection, intellectual property enforcement, counterfeit investigations and marketplace compliance.
This role will involve investigating illegal, counterfeit and non-compliant product listings, managing enforcement actions and helping develop scalable notice-and-takedown processes in line with the EU Digital Services Act (DSA).
- Marketplace Enforcement: Investigate and remove counterfeit, illegal, unsafe and non-compliant product listings.
- IP & Brand Protection: Handle trademark infringement, copyright violations and counterfeit product complaints.
- Notice & Takedown: Manage infringement reports, seller enforcement actions, account restrictions and appeals.
- Regulatory Compliance: Ensure compliance with the EU Digital Services Act (DSA) and relevant UK/EU product safety regulations.
- Process Improvement: Develop efficient case management workflows, escalation procedures and SLAs.
- Stakeholder Management: Collaborate with Legal, Seller Operations, regulatory authorities and internal teams.
- Reporting: Monitor enforcement trends, repeat offenders and case resolution performance.
What We're Looking For
- 2+ years' experience in Marketplace Compliance, Brand Protection, IP Enforcement or Notice & Takedown.
- Hands-on experience investigating counterfeit products, trademark infringement or illegal marketplace listings.
- Experience with e-commerce platforms.
- Understanding of intellectual property rights, marketplace policies and regulatory compliance.
- Knowledge of the EU Digital Services Act (DSA) and notice-and-action procedures.
- Experience managing enforcement cases, complaints, escalations and operational workflows.
- Strong investigative and analytical skills.
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Online Brand Protection Specialist employer: Morgan McKinley
As a leading international savings and investments business with over a century of experience, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our flexible working arrangements and commitment to workplace accommodations ensure that you can thrive in your role as the Group Financial Crime Policy and Standards Manager, while contributing to our mission of delivering exceptional financial outcomes for our clients. Join us to be part of a dynamic team that values collaboration, innovation, and integrity in the financial sector.
