Department: Global Middle Office – Interest Rate Derivatives
Mandate
Acountable for the execution of assigned of trade support activities for International Rates Trading that require specialized handling and skills applying in-depth product knowledge. Support the introduction of new products, technology and processes. Develop and maintain excellent working relationships with Capital Markets Trading & Sales, Product Operations and other stakeholder groups.
Key Accountabilities
- Product & Process
- Risk & Control
- Business Performance Management
- A. Product & Process Accountable for the execution of assigned on-desk trade support activities in a timely, accurate and efficient basis.
- Book, validate and amend trades, affirm and allocate trades in Markitwire, Calypso and TOMs.
- Review trade discrepancies and investigation
- Perform trade and position reconciliations. Investigate PnL and booking issues. Brokerage checks and any other adhoc requests by trading desk.
- Support the resolution of exceptions, escalating to management as required.
- Support the introduction of new products or processes and new technologies that are in line with Business Partner initiatives participating in the analysis, testing and implementation activities.
- Work closely with internal and external stakeholders in support of Rates Trade Support activities.
- Participate in various stakeholder forums (Project Delivery/ Technology/ Regulatory/ Risk) in support of Rates Trade Support activities.
- Compile risk metrics for management.
B. Risk & Control
- Identify potential risk situations within the scope of Rates Trade Support activities, escalating to management as required.
- Ensure adherence to directives, internal processes and internal approvals to mitigate risk to the bank
- Understand regulatory and compliance requirements as prescribed for the business unit to ensure adherence as required.
- Contribute to testing and updating of contingency planning to support the business and maintain continuity of critical processes throughout a contingency event.
- Contribute to ensuring all procedures/ standards of team(s) are documented and regularly reviewed and updated as needed in accordance with market best practise guidelines and industry regulations.
C. Business Performance Management
- Identify opportunities to improve the operational effectiveness of assigned day-to-day Rates Trade Support activities.
- Deliver exceptional customer service that builds trust through responsive, accurate, consistent, knowledgeable and available services and support.
- Develop excellent working relationships with Capital Markets Trading Products desks, Product Operations and other stakeholder groups ensuring we have a global view across the business.
- Align individual performance goals to the tea
