Risk Investigator – Human Rights & Social Impact
Client: Confidential (Global Technology & E-Commerce Leader)
Location: London, UK (Onsite)
Contract Type: 12-Month Contract
Compensation: £70,000 – £75,000 per annum
About the Role
Our client is a global leader in technology and e-commerce, committed to upholding the highest ethical standards across their global supply chain. We are currently seeking a Risk Investigator II to join their Human Rights and Social Impact team. Working closely with the client's Complaints Mechanism Lead and EMEA Regional Remediation Lead, you will play a critical role in managing, assessing, and resolving human rights and environmental complaints. This is a unique opportunity to leverage innovative AI-assisted classification tools while driving meaningful on-the-ground remediation and corrective actions across the EMEA region.
Key Responsibilities
- Complaint Triage & Assessment: Monitor and triage incoming human rights and environmental complaints using our client's proprietary AI-assisted classification tool, ensuring accurate initial assessment and routing.
- Investigation Management: Create, update, and rigorously manage investigation records from initial intake through to resolution.
- Cross-Functional Coordination: Partner with internal business units to follow up on the implementation and progress of corrective action plans.
- Remediation Support: Provide core case management support for remediation efforts across the EMEA region.
- Tracking & Escalation: Monitor operational timelines closely, proactively escalating overdue cases or critical roadblocks to regional leadership.
Basic Qualifications
- 2 to 4 years of professional experience in social compliance, social auditing, or supply chain sustainability.
- Working knowledge of corporate grievance mechanisms and supply chain due diligence frameworks.
- Familiarity with recognized industry standards such as SA8000, SMETA, or the UN Guiding Principles on Business and Human Rights (UNGPs).
- Strong written communication skills, with the ability to document complex investigations clearly and objectively.
- Proven ability to work independently, manage multiple ongoing cases, and meet strict deadlines in a fast-paced environment.
Risk Investigator in London employer: Morgan McKinley
As a leading international savings and investments business with over a century of experience, we pride ourselves on fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. Our flexible working arrangements and commitment to workplace accommodations ensure that you can thrive in your role as the Group Financial Crime Policy and Standards Manager, while contributing to our mission of delivering exceptional financial outcomes for our clients. Join us to be part of a dynamic team that values collaboration, innovation, and integrity in the financial sector.
