Outsourcing Manager - Top 10 firm. Hybrid in London

This fantastic team in a renowned Top 10 firm is seeking a qualified and commercially minded Outsourcing Manager to join their growing team. This is an excellent opportunity for an experienced practice professional to take ownership of a portfolio of clients, leading the delivery of high-quality outsourced services while developing and mentoring a talented team.

The successful candidate will be responsible for managing client relationships, overseeing service delivery, driving process improvements, and ensuring engagements are delivered efficiently and profitably.

• Act as the primary point of contact for a portfolio of clients, building strong relationships with senior stakeholders and delivering a consistently high-quality service.
• Lead the planning, execution and review of client deliverables, including accounting operations, management accounts and VAT returns.
• Review team processes and identify opportunities to improve efficiency, controls, reporting quality and technology adoption.
• Take ownership of engagement profitability, resource planning, work-in-progress management and billing.
• Supervise, coach and develop qualified team members, providing regular feedback and supporting career progression.
• Provide technical accounting support on complex matters including consolidated reporting, acquisition accounting, journal adjustments and accounting treatments.
• Identify opportunities to expand existing client relationships, support fee discussions and contribute to proposals and business development activities.
• Lead key operational initiatives within the team, such as quality improvements, training, technology implementation or resource planning.
• Work closely with senior leadership.

Candidate Profile

• Strong leadership, organisational and communication skills, with the ability to motivate and develop teams.
• A proactive and client-focused approach with a commitment to delivering exceptional service.
• High levels of professionalism, attention to detail and technical accuracy.
• Strong relationship-building skills and the ability to identify opportunities to add value.
• Collaborative, adaptable and committed to continuous professional development.

Skills & Experience

• ACA or ACCA qualified.
• Minimum of two years' post-qualified experience gained within professional practice.
• Previous experience managing a portfolio of clients within outsourcing, finance function support, management accounting or a similar environment.
• Strong technical knowledge of UK GAAP and ideally IFRS.
• Experience overseeing multiple client engagements, managing deadlines, quality standards and profitability.
• Commercially aware with experience managing budgets, resources and client profitability.
• Proven people management experience, including coaching, reviewing work and developing junior team members.
• Strong understanding of VAT, reconciliations and core accounting processes.
• Advanced Excel skills and experience working with accounting software.

Desirable Experience

• Experience using Xero and ideally NetSuite and/or CCH.
• Experience preparing or reviewing statutory accounts under FRS102 and IFRS.
• Ability to identify technical accounting issues and provide guidance on accounting standards.
• Experience supporting clients through year-end audits and liaising with external auditors.
• Exposure to complex projects including IFRS transitions, acquisition accounting, group consolidations or FRS102 updates.
• Awareness of international accounting standards and multi-entity/group reporting structures.

This is a fantastic opportunity to join a growing and ambitious team, working with a varied client portfolio while playing a key role in developing both people and services. Candidates looking to combine client relationship management, technical accounting expertise and leadership responsibilities are encouraged to apply.