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- Tasks: Support clients by translating business needs into technical solutions and managing project outcomes.
- Company: Join a dynamic tech company in London with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with excellent career advancement potential.
- Why this job: Make a real impact by creating custom solutions and enhancing customer relationships.
- Qualifications: Fluent in Japanese with technical skills in coding and troubleshooting.
The predicted salary is between 50000 - 65000 £ per year.
Contract until 15/12/2026
Location: London, UK (3 days onsite, 2 days WFH)
As a Technical Solutions Consultant, you support external clients and help consult internal teams to exercise your working knowledge of translating commercial business models/needs into technical solutions. You help manage relationships with technical and non-technical manager level internal and external users/clients/partners/stakeholders and deliver excellent customer care to achieve project goals. You manage project outcomes and are a contributor in creating custom solutions, repeatable solution development, customer requirement gathering and mapping, and solution strategy, scoping, and development. You possess core technical skills and working knowledge of troubleshooting, systems design and integration, and our technologies and processes.
Responsibilities include:
- Help write solution code in collaboration with internal or external developers/users/partners/clients/stakeholders (as needed). Help test products/solutions for customers/partners before release through different phases (e.g., internal testing, user acceptance testing). Contribute to resolving bugs and refining product/solutions through feedback collection and iteration. Help launch products/solutions to customers/partners after getting approval from stakeholders. Contribute to maintenance of services and manage products/solution security as appropriate.
- Help leverage, customize, or develop solutions based on defined customer/partner business objectives and technical requirements. Contribute to discussions with internal teams and users/clients/partners/stakeholders to define solution constraints and scope. Help articulate the value of solutions through design sessions with the customer/partner. Contribute to architecture design with product teams for solution development.
- Help scale existing or create repeatable solutions (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions with minimal guidance.
- Verify the functionality of a new developer product feature and provide meaningful feedback to product/engineering teams that result in improvements to the developer experience.
- Collaborate with internal and external stakeholders in their respective process lifecycle to provide technical guidance or identify possible existing or new technical solution offerings to help shape outcomes with minimal guidance. Contribute to managing and balancing escalations to and from stakeholders.
- Create product requirement documents (PRDs) to record product specifications, validate PRDs to ensure customer/partner and internal needs are met, with limited guidance.
- Help define problems at the system level or from a broader perspective and design a workable solution. Basic understanding of how factors or components in a system interrelate. Help define the appropriate components at scale, application programming interfaces (APIs), and data for a given system to meet specific requirements of the user and the ability to validate the system correctness and functionality.
- Troubleshoot defined technical issues throughout solution delivery and deployment by generating and analyzing relevant data, proposing fixes, and validating solutions. Escalate or triage issues to other teams (e.g., engineering, legal) as appropriate. Coordinate with other teams to ensure the issues are resolved in a timely manner and help identify patterns to mitigate risks in the future.
- Help to build and maintain strategic relationships with key stakeholders in customer and/or partner organizations to deliver or manage quality technical solutions and services. Contribute to advising users/clients/partners/stakeholders on best practices to optimize their use of technology to support their business processes. Help enhance customer/partner relationships and seek out new customer/partner opportunities through consultation and engagement.
- Help define long-term technical solution strategies in collaboration with cross-functional teams and influence the direction and priority of technical product features and/or the solution.
Language Requirement: Japanese speaker
Skills: Technical skills, Code reading & understanding, Debugging and troubleshooting problems, Partners implementation, Stakeholder management, Customer facing, JavaScript, HTML, CSS, Web technology.
Japanese Technical Solutions Consultant in London employer: Morgan McKinley
Contact Detail:
Morgan McKinley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Japanese Technical Solutions Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry meetups. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to technical solutions. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio of projects or case studies that highlight your technical expertise and problem-solving abilities. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Japanese Technical Solutions Consultant in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Solutions Consultant role. Highlight your experience with technical solutions, stakeholder management, and any relevant coding skills. We want to see how you can bring your unique flair to our team!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical abilities! Whether it’s JavaScript, HTML, or CSS, let us know how you’ve used these skills in past projects. We’re keen to see how you can contribute to our solutions and help our clients.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining the StudySmarter team!
How to prepare for a job interview at Morgan McKinley
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in JavaScript, HTML, and CSS. Be ready to discuss how you've used these technologies in past projects and how they relate to the role of a Technical Solutions Consultant.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues or bugs in previous roles. Highlight your troubleshooting process and how you collaborated with teams to find solutions. This will demonstrate your ability to manage project outcomes effectively.
✨Understand the Business Context
Familiarise yourself with how technical solutions align with business objectives. Be prepared to discuss how you've translated business needs into technical solutions in the past, as this is crucial for the role.
✨Practice Your Japanese Communication
Since this role requires fluency in Japanese, practice discussing technical concepts in Japanese. You might be asked to explain a solution or troubleshoot an issue in Japanese, so being comfortable with the language in a technical context is key.