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- Tasks: Support IT systems and enhance data flow using Power BI and SQL.
- Company: Dynamic multi-site business focused on digital innovation.
- Benefits: 25 days holiday, birthday off, and monthly staff lunches.
- Other info: Permanent role with excellent career growth and a supportive culture.
- Why this job: Make a real impact by automating processes and improving efficiency.
- Qualifications: Hands-on IT support experience and strong Power BI skills required.
The predicted salary is between 40000 - 50000 £ per year.
I am partnering with a dynamic, multi-site business to find a versatile IT Support & Data Systems Analyst. This is a unique "hybrid" role created for a technical professional who enjoys the variety of hands-on IT support but has a specialised passion for Data Architecture and Power BI. My client is currently optimising their digital infrastructure. You will be the "bridge" between their physical warehouse operations and their high-level financial reporting, ensuring that data flows seamlessly from the stockroom to the boardroom.
Key Responsibilities
- Data Engineering & Business Intelligence
- Dashboard Architecture: Build, maintain, and evolve Power BI reports for finance, operations, and senior management.
- Data Flow Management: Pull and shape data from on-prem SQL, Azure SQL, and Cloud resources to ensure one "source of truth."
- Financial Automation: Work directly with the Finance Director to automate complex processes like revenue reconciliation, margin analysis, and settlement reporting.
- Integration Management: Support the digital links between the ERP, Warehouse Management (WMS), and E-commerce platforms.
- API Troubleshooting: Assist with API-based integrations, managing data mapping and resolving connectivity issues.
- Process Improvement: Identify manual "bottlenecks" and suggest automated fixes to improve data quality across the supply chain.
- Technical Troubleshooting: Provide 1st/2nd line support for both office-based teams and warehouse staff.
- Hardware & Security: Configure laptops, handheld scanners, and peripherals while managing identities within Azure Entra and Google Enterprise.
What My Client Is Looking For
- The Technical Toolkit: You must have solid hands-on IT support experience combined with strong Power BI skills (DAX, data modelling, and visualisation).
- SQL Expertise: Real-world experience with Microsoft SQL Server is an essential requirement for this role.
- Business Acumen: You are comfortable working with financial data and can translate "finance speak" (e.g., remittances, invoices, reconciliations) into technical requirements.
- Connectivity: Experience working with APIs or system integrations is highly desirable.
- Mobility: You are happy to travel between the Central London office and the Northamptonshire distribution centre from time to time.
The 6-Month Roadmap
- Months 0–2: Deep dive into the ERP data model and take ownership of existing finance reporting.
- Months 3–5: Deliver "quick win" automations for carrier invoices and marketplace settlements to reduce manual finance workloads.
- Month 6+: Document all data flows and system integrations to prepare the business for future ERP transformation projects.
On Offer
- Career Growth: A role with genuine responsibility where your automations will have a visible impact on business efficiency.
- Leave: 25 days holiday (increasing with service) + your Birthday off.
- Culture: Monthly staff lunches, a well-being/counselling program, and a generous friends/family discount scheme.
- Stability: A permanent position within a business that values technical innovation and professional development.
IT Support & Data Systems Analyst in London employer: Morgan McKinley
Contact Detail:
Morgan McKinley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support & Data Systems Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Power BI dashboards and SQL projects. This gives potential employers a taste of what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions related to IT support and data systems. Be ready to discuss how you've tackled challenges in the past, especially around data flow management and API troubleshooting.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Support & Data Systems Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your IT support experience and Power BI skills, as these are key for us.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this hybrid role. Share specific examples of how you've tackled data challenges or improved processes in the past.
Showcase Your Technical Skills: Don’t just list your technical skills; demonstrate them! If you’ve worked with SQL or APIs, give us a brief insight into your experience and how it relates to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Morgan McKinley
✨Know Your Tech Inside Out
Make sure you brush up on your IT support skills and Power BI knowledge. Be ready to discuss specific projects where you've used DAX, data modelling, or visualisation techniques. This role is all about bridging the gap between tech and finance, so having solid examples will really impress.
✨Understand the Business Side
Familiarise yourself with financial terminology and processes like remittances and reconciliations. Being able to translate 'finance speak' into technical requirements will show that you can effectively communicate with both IT and finance teams, which is crucial for this hybrid role.
✨Demonstrate Problem-Solving Skills
Prepare to discuss how you've identified bottlenecks in previous roles and the automated solutions you implemented. Highlighting your experience with API troubleshooting and system integrations will showcase your ability to improve data quality across the supply chain.
✨Show Enthusiasm for Continuous Learning
This position involves a clear roadmap for growth, so express your eagerness to dive into the ERP data model and take ownership of finance reporting. Mention any relevant courses or certifications you've pursued to stay updated in the field, as this will reflect your commitment to professional development.